Andrea Grandy
Marbury,AL
Summary
Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
Alabaster Optical
10.2012 - Current
- Working with customers to fit eyeglasses, making custom eyeglasses for customers
- Managing billing.
- Kept detailed track of office spending to budget for new supplies and [Type] equipment maintenance worth over $[Amount]
- Answered questions about and trained [Number] employees on [Software]
- Maintained timelines and accuracy while preparing work schedules for [Number] employees
Front Office Receptionist (?? - ??)
Optical
- Working with customers to fit eyeglasses, making custom eyeglasses for customers
- Managing billing.
Front Office Receptionist
Shelby County Department of Human Resources
10.2012
- Answer multi-line phones, direct clients to appropriate department, relay messages, receive important documents from walk-in clients and distribute them to the corresponding person.
Certified Paraoptometric, Calera Vision Center
08.2010 - 08.2012
- Answered phones, took messages, transferred calls, took and applied payments from patients, scheduled appointments, recorded patient case history, conducted visual screening tests including pupillary testing, visual acuity, cover test, color vision and depth perception, and assisted patient with their individual after care needs
- Coordinated all front office duties, maintained patient records, patient processing, billing and insurance.
Cashier/Hostess/Retail
Cracker Barrel
09.2006 - 08.2010
- Worked in retail store helping guests with purchases
- Worked cash register and assisted servers with transactions
- Promptly organized seating arrangements for guests
- Answered phone calls related to job, as well as messages.
Education
GED -
(School Name)
Bradenton, FL05.2017
Skills
- Business Operations Understanding
- Customer Inquiries
- Marketing Copy
- Verbal and Written Communication
- Patient Medical Histories
- Eyeglass Prescriptions
- Repairing Frames
- Selecting Frames
Affiliations
Member, New Life Church, Clanton, Alabama
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Front Office Receptionist
Alabaster Optical
10.2012 - Current
Front Office Receptionist
Shelby County Department of Human Resources
10.2012
Certified Paraoptometric, Calera Vision Center
08.2010 - 08.2012
Cashier/Hostess/Retail
Cracker Barrel
09.2006 - 08.2010
Front Office Receptionist (?? - ??)
Optical
GED -
(School Name)