Andrea Gustin
West Richland,WA
Summary
Detail-oriented Patrol Records Clerk at Benton County Sheriff's Office with strong leadership abilities, records management and data entry skills. Successfully facilitated audits, trained staff and provided excellent customer service and deputy assistance, enhancing national, state and department compliance and efficiency. Proficient in database searches, independent work and adept at multitasking, using multiple confidential databases to ensure accurate handling of confidential materials while supporting law enforcement operations.
Overview
20
20
years of professional experience
Work History
Patrol Records Clerk
Benton County Sheriff's Office
Kennewick, WA
02.2003 - 05.2023
- Maintained accurate records in compliance with departmental policies and legal standards.
- Processed incoming reports and documents to ensure timely data entry into case management systems.
- Assisted law enforcement personnel by retrieving pertinent information from databases for ongoing investigations. Entered Missing Persons, Stolen vehicles, Firearms and Articles and entered Protection Orders in State and Nationwide databases.
- Coordinated with the Benton County Prosecuting Attorney's and Benton County Superior and District Courts to facilitate efficient record-keeping and information sharing initiatives.
- Trained new staff on record management procedures, ensuring adherence to best practices and regulatory requirements.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Assisted in FBI and Washington State Patrol audits preparation, ensuring all required documentation was easily accessible and up to date
- Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
- Provided fingerprinting for the general public, performed Criminal Background Investigations for firearm permits and purchases.
Education
No Degree - Computer Science And Office Management
Columbia Basin Community College
Pasco, WAHigh School Diploma -
Richland High School
Richland, WASkills
- Clerical skills
- Document scanning
- Records management
- Data entry
- Confidential materials handling
- Database searches
- Problem-solving abilities
- Multitasking
- Microsoft office
Accomplishments
I attended weeklong training by the FBI on Crime Scene management during my 5 year tenure as back up Evidence Tech. I managed the evidence for 4 different crime scenes, one of which had well over 500 pieces of evidence.
I attended the nationally accredited training for Evidence through International Association for Property and Evidence (IAPE).
I have attended several workshops during my 3 year tenure as back up Public Disclosure officer.
I was a member of Law Enforcement Information and Records Association (LEIRA).
Timeline
Patrol Records Clerk
Benton County Sheriff's Office
02.2003 - 05.2023
No Degree - Computer Science And Office Management
Columbia Basin Community College
High School Diploma -
Richland High School