Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
Work History
Lead Bartender
Coach's Mediterranean Grill And Bar
Huntington Beach, CA
08.2015 - 09.2021
Adhered to state laws regarding alcoholic beverage service practices and customer regulations.
Provided a warm and welcoming atmosphere, and efficient, timely service establishing many happy customer returns and referrals
Take orders and make a wide variety of alcoholic beverages including specialty and classic cocktails
Knowledgeably explain food and cocktail menu, offering recommendations and answering all questions.
Trained new staff on Bar practices, specialty cocktails, food menu and created the weekly schedule.
Server
The Longboard Restaurant & Pub
Huntington Beach, CA
06.2023 - 12.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bartender Shift Manager
The Irishman
Huntington Beach, CA
01.2024 - Current
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Education
Certified - Physical Training And Nutrition
ISSA
10.2022
Certified -
Servsafe Alcohol & Food Handler
On-Line
2022
Communication And Leadership - Group Psychology
Landmark Education
Irvine
06.2011
Bachelor of Arts - Psychology
California Polytechnic State University - Pomona
Pomona, CA
06.2004
Skills
Bartending experience in a fast paced, high-volume establishment
Bar Manager and Server Lead experience
Strong interpersonal and communication skills with the ability to engage with a diverse range of guests
Excellent multi-tasking abilities maintaining a professional composure in high pressure situations
Detail oriented and organized, ensuring accuracy in order taking and cash handling
Solid knowledge of craft cocktails, mixologists techniques, wine and beer