Andrea Herbert
Walworth,NY
Summary
Knowledgeable and Enthusiastic Program Supervisor with 15 years of experience in the Child & Family Services field. Highly effective at supervising and training staff to accomplish program objectives with the focus of advocating for individuals and families in need.
Overview
16
16
years of professional experience
Work History
Children's Health Home Program Supervisor
Catholic Charities Of The Finger Lakes
Newark, New York
01.2021 - Current
- Provide comprehensive care management to children and families including but not limited to completing a comprehensive assessment using CANS-NY, completing and updating children's plan of care that is person centered
- Provide care coordination and health promotion to child and families with service providers to address clients' needs, coordination of case reviews and providing crisis intervention
- Participate in inter-agency case conferences
- Maintain all HH program and NYS documentation and provide onboarding instruction/training resources to CHH Care Managers
- Completion of appropriate documentation in Netsmart system upon client referral/enrollment
- Monthly billing submitted within completion of CBQs (Children Billing Questionnaire)
- Provide administrative supervision to CHH Care Managers, advocacy with check-ins and case review
- Actively participate in trainings through HH program
PINS Program Supervisor
Catholic Charities Of Wayne County
Newark, New York
12.2018 - 01.2021
- Provide initial and ongoing assessments within the PINS program (Person in Need of Supervision) for clients/family members in either school, home or clinical settings, while meeting multiple times monthly based upon need level
- Complete full psychosocial assessment during intake which include reasons for referral, family and social history, mental health history, current service providers, substance usage, etc.
- Complete all appropriate documentation within Connections system per client referral/enrollment into PINS program
- Actively participate in PINS/DAS program, staff and other job related meetings
- Provide administrative supervision to PINS Intensive Case Managers
- Maintain current knowledge of professional practice through attendance at workshops and conferences
PINS Intensive Case Manager
Catholic Charities Of Wayne County
Newark, New York
11.2006 - 12.2018
- Provide initial and ongoing assessments with PINS clients/families, bi-weekly appointments in both school and home settings
- Maintain contact with service providers working with client/family (Probation, Substance Abuse Counselors, MH services)
- Completion of progress notes, contact logs, Family and Assessment Service Plan (FASP) along with Youth Assessment Services Inventory reports (YASI)
- Participation and collaboration with staff, clients and family members at scheduled meetings (CSE reviews, Superintendent's hearing, parent/teacher/administrative meetings, counseling sessions)
- Advocacy to needed resources for client and family members
- Recommendations/referrals for emergency supports in crisis situations, contact information provided to families when needed
- Participation in monthly PINS/DAS meetings with staff from Probation, DSS along with caseworkers and supervisors at Catholic Charities
Education
Master of Arts - Social Work
Roberts Wesleyan College
Rochester, NY05.2006
Bachelor of Arts - Psychology
SUNY Cortland
Cortland NY05.2004
Skills
- Problem Solving, Adaptability, Team Work
- Organization, Time Management & Open-Mindedness
- CANS-NY Supervisor Certification
- Knowledge of Netsmart and Connections systems
- Health Care information technology access via HCS, MAPP, PSYCKES, RHIO
Timeline
Children's Health Home Program Supervisor
Catholic Charities Of The Finger Lakes
01.2021 - Current
PINS Program Supervisor
Catholic Charities Of Wayne County
12.2018 - 01.2021
PINS Intensive Case Manager
Catholic Charities Of Wayne County
11.2006 - 12.2018
Master of Arts - Social Work
Roberts Wesleyan College
Bachelor of Arts - Psychology
SUNY Cortland
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