Andrea Hernandez
Salem
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Cascade sleep supply
Salem
06.2025 - 03.2026
- Greeted and assisted customers in a friendly, professional manner.
- Managed appointment scheduling for various sleep supply consultations.
- Maintained organized reception area to ensure a welcoming environment.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Handled incoming calls, directing inquiries to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Cashier Assistant
Top To Bottom
08.2024 - 06.2025
- Issued receipts, refunds, credits or change due to customers.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Worked effectively in team environments to make the workplace more productive.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
Education
High School Diploma -
Mckay High School
Salem, OR06-2024
Skills
- FLUENT IN SPANISH
- Flexible and Adaptable
- Dependable and Responsible
- Customer Service
- Basic Math
- Data Entry
- Organizational Skills
- Cash handling
- Appointment scheduling
- Payment processing
- Adaptability to change
- Multitasking and organization
- Telephone etiquette
- Call forwarding
- Customer assistance and interaction
Training
- Basic Math
- Data Entry
- Organizational Skills
- Food handlers
Certifications
Oregon Food Handler Certification, ORLA Oregon Health Authority, February 2025, Expires February 2028
Timeline
Front Desk Receptionist
Cascade sleep supply
06.2025 - 03.2026
Cashier Assistant
Top To Bottom
08.2024 - 06.2025
High School Diploma -
Mckay High School