Andrea Herrera
Central Islip,NY
Summary
Driven and personable customer service and legal assistant to obtain a position that best utilizes my skills
Overview
8
8
years of professional experience
Work History
Legal Assistant
Panetta Aminov
08.2024 - 12.2025
- Managed high volume of work load.
- Scanned mail to correspondence, documents, discovery, etc. Such as, IME’s, hearings.
- Requested medical records. Assisted in research to analyze legal issues accurately.
- Delivered exceptional service by efficiently managing client’s case files. Scheduled meetings between attorney and client to address case status.
- Perpetually communicated with client’s to remind their pertinent medical appointments. Documented and noted calls and messages.
- Assisted in translating and always maintaining professionalism and confidentiality.
Customer Service Representative
Alpha Omega Body Shop
06.2022 - 12.2023
- Helped customers with their accidents report.
- Add customer in CCC, with pictures taken from accident, and estimate the entire value of cost.
- Made sure parts were delivered and correctly checked beforehand.
- Maintained a clean office.
- Received payments and placed in correct customer folder.
- Called insurance companies on a daily basis.
- Communicated with customers with their vehicle updates.
Customer Service Supervisor
Performance Radiator
01.2018 - 05.2020
- Organized and dispatched orders to delivery on a daily basis.
- Resolved customer complaints of various matters.
- Assured customers satisfaction with each auto part ordered.
- Methodically maintained upkeep and appeal office.
- Systematically categorized all purchasing documents before sending to corporate.
- Independently ran office on weekdays afternoons and weekends.
Education
Diploma -
Central Islip Senior High School
Central Islip, NYBusiness Communications
Wilson Tech
Dix Hills, NYSkills
- Management Skills
- Problem-Solving Abilities
- Sales Expertise
- Time Management
- Assertiveness
- Bilingual
Contact
Central Islip, NY 11722
Education
Dix Hills, NY ,Central Islip, NY
Timeline
Legal Assistant
Panetta Aminov
08.2024 - 12.2025
Customer Service Representative
Alpha Omega Body Shop
06.2022 - 12.2023
Customer Service Supervisor
Performance Radiator
01.2018 - 05.2020
Diploma -
Central Islip Senior High School
Business Communications
Wilson Tech