Summary
Overview
Work History
Education
Skills
Contact
Education
Timeline
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Andrea Herrera

Central Islip,NY

Summary

Driven and personable customer service and legal assistant to obtain a position that best utilizes my skills

Overview

8
8
years of professional experience

Work History

Legal Assistant

Panetta Aminov
08.2024 - 12.2025
  • Managed high volume of work load.
  • Scanned mail to correspondence, documents, discovery, etc. Such as, IME’s, hearings.
  • Requested medical records. Assisted in research to analyze legal issues accurately.
  • Delivered exceptional service by efficiently managing client’s case files. Scheduled meetings between attorney and client to address case status.
  • Perpetually communicated with client’s to remind their pertinent medical appointments. Documented and noted calls and messages.
  • Assisted in translating and always maintaining professionalism and confidentiality.

Customer Service Representative

Alpha Omega Body Shop
06.2022 - 12.2023
  • Helped customers with their accidents report.
  • Add customer in CCC, with pictures taken from accident, and estimate the entire value of cost.
  • Made sure parts were delivered and correctly checked beforehand.
  • Maintained a clean office.
  • Received payments and placed in correct customer folder.
  • Called insurance companies on a daily basis.
  • Communicated with customers with their vehicle updates.

Customer Service Supervisor

Performance Radiator
01.2018 - 05.2020
  • Organized and dispatched orders to delivery on a daily basis.
  • Resolved customer complaints of various matters.
  • Assured customers satisfaction with each auto part ordered.
  • Methodically maintained upkeep and appeal office.
  • Systematically categorized all purchasing documents before sending to corporate.
  • Independently ran office on weekdays afternoons and weekends.

Education

Diploma -

Central Islip Senior High School
Central Islip, NY

Business Communications

Wilson Tech
Dix Hills, NY

Skills

  • Management Skills
  • Problem-Solving Abilities
  • Sales Expertise
  • Time Management
  • Assertiveness
  • Bilingual

Contact

Central Islip, NY 11722

Education

Dix Hills, NY ,Central Islip, NY

Timeline

Legal Assistant

Panetta Aminov
08.2024 - 12.2025

Customer Service Representative

Alpha Omega Body Shop
06.2022 - 12.2023

Customer Service Supervisor

Performance Radiator
01.2018 - 05.2020

Diploma -

Central Islip Senior High School

Business Communications

Wilson Tech

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Andrea Herrera