Andrea Herrera
Lawrence Township,NJ
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Teresa Pizza and Winebar. Proven ability to multitask and resolve issues effectively, ensuring customer satisfaction. Adept at fostering teamwork and collaboration, contributing to a positive work environment while maintaining operational efficiency.
Experienced with billing processes and financial record-keeping. Utilizes effective communication and organizational skills to maintain accurate and timely invoicing. Knowledge of billing software and financial regulations ensures compliance and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Server
Teresa Pizza and Winebar
Princeton
06.2021 - Current
- Provided customer serive in a fast-paced environment
- Maintained cleanliness and organization of dinning area throughout shifts
- Managed multiple tasks while providing excellent customer service
- Handled customer inquiries and resolved issues promptly and professionally
Billing Clerk/Specialist
Team Herrera Landscaping Company
Lawrence, NJ
2020 - Current
- Assisted in managing business operations for TeamHerrera Landscaping by processing invoices
- Printed and emailed invoices to customers to facilitate timely payments.
- Supported overall business efficiency through effective communication with clients.
Dunkin Employee
Dunkin' Donuts
Lawrence, NJ
05.2018 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma - Business Communication
Mercer County Technical Schools Assunpink Center
Trenton 09.2022
Skills
- Strong work ethic
- Exceptional customer service
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Active listening
- Calm under pressure
- Problem resolution
Languages
Spanish
Limited Working
Timeline
Server
Teresa Pizza and Winebar
06.2021 - Current
Dunkin Employee
Dunkin' Donuts
05.2018 - 03.2020
Billing Clerk/Specialist
Team Herrera Landscaping Company
2020 - Current
High School Diploma - Business Communication
Mercer County Technical Schools Assunpink Center