Andrea Jaramillo
Newark,NJ
Summary
Proven multitasker and quick learner, excelled at SUBWAY® Restaurants by enhancing service efficiency and accuracy. Skilled in customer service and problem-solving, significantly improved team productivity and customer satisfaction. Demonstrates a strong work ethic and positive energy, adept at adapting to new challenges and environments.
Overview
17
17
years of professional experience
Work History
Food Service Worker
SUBWAY®Restaurants
08.2021 - 06.2024
Food Service Worker
SUBWAY®Restaurants
02.2018 - 07.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Shipping and Receiving Clerk
Herencia Latina
10.2017 - 12.2018
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Save Smart
Daljit Sing
08.2009 - 05.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Services
Dunkin' Donuts
01.2007 - 07.2009
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Education
Social Studies
Liceo Policial
Ecuador06.2004
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Problem-Solving
- Strong Work Ethic
- Positive Attitude and Energy
Languages
Spanish
Professional Working
Timeline
Food Service Worker
SUBWAY®Restaurants
08.2021 - 06.2024
Food Service Worker
SUBWAY®Restaurants
02.2018 - 07.2020
Shipping and Receiving Clerk
Herencia Latina
10.2017 - 12.2018
Save Smart
Daljit Sing
08.2009 - 05.2017
Customer Services
Dunkin' Donuts
01.2007 - 07.2009
Social Studies
Liceo Policial