Andrea Joseph
New Orleans,LA
Summary
Proven sales expert with a track record of increasing revenue through upselling strategies at Sephora. Excelled in fostering customer confidence and engagement, while maintaining high standards of organization. Renowned for building strong relationships and consistently enhancing learning environments as a Teacher, showcasing unparalleled retail experience and interpersonal skills.
Overview
2025
2025
years of professional experience
Work History
Beauty Advisor
Sephora
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Substitute Teacher
Cyfair ISD
12.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Case Manager
Elliott Community Service
08.2024 - 10.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Beauty Advisor
Sephora
10.2023 - 02.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Teacher
Firstline
08.2019 - 11.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Master Of Social Work - Social Work
Walden University
Minneapolis, MNSkills
- Upselling strategies
- Sales expertise
- Retail experience
- Sales proficiency
- Adaptable
- Relationship building and management
- Verbal and written communication
- Safety awareness
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Case Manager
Elliott Community Service
08.2024 - 10.2024
Beauty Advisor
Sephora
10.2023 - 02.2024
Substitute Teacher
Cyfair ISD
12.2021 - Current
Teacher
Firstline
08.2019 - 11.2022
Beauty Advisor
Sephora
Master Of Social Work - Social Work
Walden University