Summary
Overview
Work History
Education
Skills
Timeline
background-images

Andrea Kent

Lawrence,KS

Summary

Dynamic and detail-oriented professional with experience in excelling in workflow optimization and patient confidentiality. Proven problem-solver with strong communication skills, adept at training team members and enhancing service quality. Committed to maintaining high standards in fast-paced environments while ensuring compliance with safety regulations.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
11.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Barista

Scooters Coffee Shop
05.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Learned memorization skills as the orders pile up in our rushes.
  • Have helped train coworkers and further their education on the job.

Cleaner

Maidprofranchise
09.2021 - 11.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • I did become a trainer as well and trained many of my coworkers in detailed way to help them develop a clear understanding of the job and its requirements.

Dressing Room Attendant

Walmart
09.2020 - 09.2021
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Helped organize and maintain a neat environments throughout the apparel department.
  • Helped prepare for inventory, and helped unload from truck while stocking new items on the floor.
  • Helped customers on and off the phone with questions and any other assistance.

Waitress

Pizza Hut
07.2018 - 05.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Helped work in the kitchen as well, cutting pizzas, packaging orders, and helped prepare wings.
  • Helped train a couple of coworkers and help them have a clear understanding of how to complete their tasks.

Education

Gardner Edgerton Highschool
Gardner, KS

Psychology

University of Kansas
Lawrence, KS
05-2027

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Good at adapting to new environments
  • Good at communicating

Timeline

Pharmacy Technician

Walgreen's Pharmacy
11.2023 - Current

Cleaner

Maidprofranchise
09.2021 - 11.2023

Dressing Room Attendant

Walmart
09.2020 - 09.2021

Barista

Scooters Coffee Shop
05.2019 - Current

Waitress

Pizza Hut
07.2018 - 05.2019

Gardner Edgerton Highschool

Psychology

University of Kansas

Similar Profiles

CREATE PROFILE
Andrea Kent