ANDREA KITT
Summary
Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
OPTICIAN
Walmart Vision Center
Pearland, TX
08.2022 - Current
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
OPTOMETRIST
America's Best Contacts And Glasses
Houston, TX
04.2019 - 10.2021
- Leveraged full field of optometric instruments and equipment to determine patient visual acuity, amplitude of accommodation and refractive state.
- Owned and operated private optometry practice and partnered with administrative staff to plan schedules and promote services.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Interviewed and examined patients with full range of vision problems and consulted medical charts to assist with diagnosis.
DIRECTOR OF OPERATIONS
Divine Destiny Home Healthcare
Houston, TX
01.2011 - 08.2019
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored budget and utilized operational resources.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Associate of Arts - BUISNESS MANAGEMENT
DeVry University
Downers Grove, IL05.2009
Skills
- Active Listening
- Optical Orders
- Ocular Measuring
- Electronic Medical Record (EMR) Systems
- Corrective Lens Options
- Customer Service
- Eyeglass aesthetics
- Corrective lens options
- Optical orders
Accomplishments
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 10 in the development of LYON CLUB.
- Achieved Financial goal by completing multi pair with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath
Timeline
OPTICIAN
Walmart Vision Center
08.2022 - Current
OPTOMETRIST
America's Best Contacts And Glasses
04.2019 - 10.2021
DIRECTOR OF OPERATIONS
Divine Destiny Home Healthcare
01.2011 - 08.2019
Associate of Arts - BUISNESS MANAGEMENT
DeVry University
Similar Profiles
Robert RileyRobert Riley
Optician at Walmart Vision CenterOptician at Walmart Vision Center
Princess BroussardPrincess Broussard
Vision Center Manager at Walmart Vision CenterVision Center Manager at Walmart Vision Center
Sanjana PreesiSanjana Preesi
Optician at Walmart Vision CenterOptician at Walmart Vision Center
ANDREA GARCIAANDREA GARCIA
Optican at Walmart vision centerOptican at Walmart vision center
Carlos EsquivelCarlos Esquivel
Optician at Canyon Lake OptometryOptician at Canyon Lake Optometry