Andrea Kizyma
Las Vegas,NV
Summary
-Experienced in developing relationships with customers who consequently return from their positive experience -Outgoing, inviting personality that engages customers -Established access to different outlets and clubs that have interested clientele for booking VIP reservations. Engaging Entertainer with natural ability for providing fun and exciting guest engagement. Displays outgoing personality and constructive humor that fosters safe and fun atmosphere while meeting venue objectives.
Overview
14
14
years of professional experience
Work History
Entertainer
Centerfolds
03.2017 - Current
- Consistently provided professional, friendly and engaging service
- Developed and maintained positive working relationships with others to reach business goals
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Provided friendly and attentive service.
Entertainer
Spearmint Rhino
07.2014 - 03.2017
- Consistently provided professional, friendly and engaging service
- Provided friendly and attentive service
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Developed and maintained positive working relationships with others to reach business goals.
Customer Service Representative
Cecile Demartini
08.2012 - 04.2014
- Routinely answered customer questions regarding merchandise and pricing
- Answered an average of 10-15 calls per day by addressing customer inquiries, solving problems and providing new product information
- Achieved sales goals and service performance requirements through new customer sales
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Server
Coldstone Creamery
06.2010 - 06.2011
- Consistently provided professional, friendly and engaging service
- Skillfully promoted items on beverage/Ice cream lists and restaurant specials
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
- Routinely cleaned work areas, glassware and silverware throughout each shift
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
- Provided friendly and attentive service
- Inventoried and restocked items throughout day.
Education
Business
Cal Poly San Luis Obispo
01.2012
Crescenta Valley High School
01.2011
Skills
- Worked in a nightlife and beverage setting for 5 years (4 years were in Vegas) selling entertainment along with VIP packages
- Keen understanding of how to get tourists in Vegas to spend money on anything nightlife related
- Currently work side by side with waitresses in collaboration to get customers to buy VIP packages, which includes entertainment and alcohol
- Captivating dance moves
- Strong improvisation skills
- Collaborative Teamwork
- Conflict Resolution
Accomplishments
- Won $5,000 in Innovation Quest competition to go towards funding a startup with a new type of hydration system (E20) (2011)
- Won $750 in Hothouse competition to fund the completion of new instrument to be released on the market; the magnetic cello (2011)
- Strategized new customer development, performed usability tests on the current app on the Google Play market called Favor (2012)
Languages
Spanish
Elementary
Timeline
Entertainer
Centerfolds
03.2017 - Current
Entertainer
Spearmint Rhino
07.2014 - 03.2017
Customer Service Representative
Cecile Demartini
08.2012 - 04.2014
Server
Coldstone Creamery
06.2010 - 06.2011
Business
Cal Poly San Luis Obispo
Crescenta Valley High School