Andrea Law
4851 Brentwood Park Cir
Summary
Results-oriented professional known for effective multitasking and operational streamlining. Experienced in managing high-stress situations, training personnel, and enhancing customer experiences. Ready to contribute to impactful operational improvements.
Overview
26
26
years of professional experience
Work History
Host Aid
Hillsborough County School District
07.2018 - 05.2026
- Managed guest check-in processes, ensuring smooth and efficient service during events.
- Coordinated seating arrangements to enhance guest experience and optimize space utilization.
- Trained new staff on customer service protocols and operational procedures to maintain quality standards.
- Resolved guest inquiries and concerns promptly, fostering a positive atmosphere within the venue.
Law Enforcement Officer
City of Tampa
05.2007 - 02.2012
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations and gathered evidence for criminal cases.
- Collaborated with community organizations to foster positive relationships.
- Developed and implemented crime prevention strategies based on local needs.
- Analyzed crime data to identify trends and inform strategic policing initiatives.
Law Enforcement Officer
City of St. Petersburg
08.2003 - 05.2007
- Trained new officers on protocols, procedures, and community engagement techniques.
- Led specialized units in high-stakes operations, enhancing team effectiveness.
- Streamlined reporting processes, improving accuracy and efficiency in documentation.
- Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
- Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
Deck Captain
Federal Express
02.2000 - 07.2003
- Directed operational efficiency initiatives to optimize flight schedules and delivery routes.
- Mentored junior pilots, enhancing their skills and ensuring adherence to safety standards.
- Collaborated with ground support teams to streamline cargo handling processes.
- Implemented training programs for new hires, improving onboarding experience and retention rates.
- Analyzed flight performance data to identify areas for operational improvements.
Education
High School Diploma -
Bed
Erie, PA06-1991
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host Aid
Hillsborough County School District
07.2018 - 05.2026
Law Enforcement Officer
City of Tampa
05.2007 - 02.2012
Law Enforcement Officer
City of St. Petersburg
08.2003 - 05.2007
Deck Captain
Federal Express
02.2000 - 07.2003
High School Diploma -
Bed