Andrea Lopez
Bakersfield,CA
Summary
Experienced professional passionate about taking on challenging roles and seeking a challenging opportunity to leverage expertise and contribute to a dynamic team
Overview
8
8
years of professional experience
1
1
Certification
Work History
Eligibility Caseworker/ Temp
Kern County Department Of Human Services
08.2023 - 08.2024
- Assisted clients with accurate eligibility form, application and document completion
- Processed and certified documents for accuracy and compliance with government regulations
- Communicated with people from various cultures and backgrounds
- Reviewed applications for different aid programs and determined qualification criteria for individuals
- Interviewed applicants and explained scope of different available benefits.
Human Resources Assistant/ Administrative Manager
Ten West Environmental Services
03.2020 - 05.2024
- Designing and implementing training programs to improve employee skills and knowledge.
- Administrative duties such as scheduling appointments and meetings, answering phones, managing files, and handling correspondence.
- Assisting operations manager in project management and planning.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Experience with Microsoft Office, Microsoft Outlook, ADP Workforce, Excel, PowerPoint
Patient Advocate/ Community Outreach
CSF Surgery And Foundation
07.2022 - 07.2023
- Community Outreach to clinics about health care procedures offered to clients at a lower cost
- Worked effectively with staff from other departments to coordinate surgery appointments
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment
- Collected and reviewed patient information to assess eligibility for special programs
- Managed large caseload of patients in Referral department
- Applied administrative knowledge and courtesy to explain surgical procedures and services to patients.
Medical Administrative Assistant
Jeri Williams Neurology
10.2016 - 01.2019
- Patient care
- EMR trained
- E Clinicals etiquette
- Botox set up
- Botox authorizations
- Insurance prior authorizations
- Medication prior authorizations
- Front office
- Hospital Billing
- Eprescriptions
- Medical Records
- Translator Assistant for Dr
- For Spanish speaking patients
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Bachelor Of Business Administration And Management - Minor Sociology
California State University, Bakersfield
Bakersfield, CAAssociate Of Arts And Sciences - Sociology
Bakersfield College
Bakersfield, CA01.2023
Certified Medical Assistant - Medical Assisting
Kaplan college
Bakersfield, CA03.2016
Skills
- Bilingual- English/ Spanish
- Patient care
- Data entry on various systems
- Prior authorizations
- Telephone Etiquette
- Case Management
- Organizational Skills
- Effective Communication Skills
- Interviewing
- Microsoft Office
- Documentation and paperwork
- Government relations
- Social services
- Customer service
- Problem-solving
- Team collaboration
Certification
- CPR/BLS certified, 2016
- Certification of instructions In Injections and blood draws, 03/2019
- Highest Honor Certificates, 3.79 GPA
Languages
Spanish
Native or Bilingual
Timeline
Eligibility Caseworker/ Temp
Kern County Department Of Human Services
08.2023 - 08.2024
Patient Advocate/ Community Outreach
CSF Surgery And Foundation
07.2022 - 07.2023
Human Resources Assistant/ Administrative Manager
Ten West Environmental Services
03.2020 - 05.2024
Medical Administrative Assistant
Jeri Williams Neurology
10.2016 - 01.2019
Certified Medical Assistant - Medical Assisting
Kaplan college
Bachelor Of Business Administration And Management - Minor Sociology
California State University, Bakersfield
Associate Of Arts And Sciences - Sociology
Bakersfield College
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