Andrea Lopez
Bakersfield,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Eligibility Caseworker
Kern County Department Of Human Services
08.2023 - Current
- Assisted clients with accurate eligibility form, application and document completion
- Processed and certified documents for accuracy and compliance with government regulations
- Communicated with people from various cultures and backgrounds
- Reviewed applications for different aid programs and determined qualification criteria for individuals
- Interviewed applicants and explained scope of different available benefits.
Patient Advocate/ Community Outreach
CSF Surgery And Foundation
07.2022 - 07.2023
- Community Outreach to clinics about health care procedures offered to clients at a lower cost
- Worked effectively with staff from other departments to coordinate surgery appointments
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment
- Collected and reviewed patient information to assess eligibility for special programs
- Managed large caseload of patients in Referral department
- Applied administrative knowledge and courtesy to explain surgical procedures and services to patients.
Lead Medical Assistant
Dermatology Comprehensive Blood & Cancer Center
03.2019 - 12.2021
- Assisted with Cosmetic procedures Lip fillers, Botox, Chemical peels
- Taught patients about medications, procedures and care plan instructions
- Verified appropriate lab couriers picked up collected lab specimens
- Assisted in minor surgeries
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Sanitized, restocked and organized exam rooms and medical equipment
- Sterilization of surgery tools
- Scribe
- Progress notes typed 40 wpm
- Suture removal and dressing changes
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Administrative Assistant
Jeri Williams Neurology
10.2016 - 01.2019
- Patient care
- EMR trained
- E Clinicals etiquette
- Botox set up
- Botox authorizations
- Insurance prior authorizations
- Medication prior authorizations
- Front office
- Hospital Billing
- Eprescriptions
- Medical Records
- Translator Assistant for Dr
- For Spanish speaking patients
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Associate Of Arts And Sciences - Sociology
Bakersfield College
Bakersfield, CA01.2023
Associate Of Administrative Criminal Justice - Criminal Justice
Bakersfield College
Bakersfield, CA01.2023
Certified Medical Assistant - Medical Assisting
Kaplan college
Bakersfield, CA03.2016
Skills
- Bilingual- English/ Spanish
- Front/ Back office
- Patient care
- Hospital Billing
- Data entry on EMR system
- Cosmetic procedure etiquette
- Prior authorizations
- Telephone Etiquette
- Case Management
- Organizational Skills
- Effective Communication Skills
- Medicaid Knowledge
- Interviewing
- Microsoft Office
- Data Entry
Certification
- CPR/BLS certified, 2016
- Certification of instructions In Injections and blood draws, 03/2019
- Highest Honor Certificates, 3.79 GPA
Languages
Spanish
Native or Bilingual
Timeline
Eligibility Caseworker
Kern County Department Of Human Services
08.2023 - Current
Patient Advocate/ Community Outreach
CSF Surgery And Foundation
07.2022 - 07.2023
Lead Medical Assistant
Dermatology Comprehensive Blood & Cancer Center
03.2019 - 12.2021
Medical Administrative Assistant
Jeri Williams Neurology
10.2016 - 01.2019
Associate Of Arts And Sciences - Sociology
Bakersfield College
Associate Of Administrative Criminal Justice - Criminal Justice
Bakersfield College
Certified Medical Assistant - Medical Assisting
Kaplan college