Work Preference
Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic
Open To Work

Brendalys Rodriguez

Mesa,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Eligibility CaseworkerRehab Resident Advisor/CounselorCNALife Insurance AgentDebt Collector Agent

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Mesa, AZ, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Summary

Dynamic and detail-oriented professional with a robust background in conducting comprehensive eligibility assessments and delivering exceptional support services. Expertise in managing complex caseloads while ensuring strict adherence to program guidelines enhances overall operational efficiency. Strong communication skills and proven ability to resolve client issues foster positive relationships and drive successful outcomes. Committed to leveraging knowledge and experience to contribute effectively in a fast-paced environment.

Overview

9
9
years of professional experience

Work History

Eligibility Caseworker

Berks County Assistance Office
01.2025 - 09.2025
  • Assessed client eligibility for assistance programs and ensured compliance with state regulations.

Rehab Resident Advisor/Counselor

Creative Health Services
02.2024 - 09.2025


  • Served as an approachable liaison between residents and housing administration staff regarding any concerns or suggestions.

CNA

Country Meadows Retirement Communities
02.2024 - 05.2025
  • Provided compassionate personal care to residents, enhancing daily living activities and overall well-being.

Life Insurance Agent

Primerica, Inc
12.2019 - 05.2025


  • Provided ongoing education and support regarding policy details, facilitating informed decision-making for clients.

Debt Collector Agent

PSECU Pennsylvania State Employees Credit Union
12.2023 - 05.2024
  • Negotiated payment arrangements with clients to recover outstanding debts.

AR/Business Debt Collections

ImageFIRST
07.2023 - 12.2023
  • Managed invoicing processes to ensure timely billing and collections.

Sr Default Debt Collections Specialist

Santander Bank
08.2021 - 06.2023


  • Analyzed account data to identify delinquent accounts, implementing targeted collection strategies.

Hostess/Cashier

Lindenwood Diner
11.2019 - 12.2020


  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Teacher Assistant/Student Mentor

Multicultural High School
09.2016 - 04.2020
  • Assisted teachers in implementing lesson plans, adapting content to enhance student engagement and comprehension.

Education

Bachelor of Arts - Psychology, Spanish Studies

Brooklyn College of New York City
Brooklyn, NY
05.2021

Associate of Arts - Psychology

Borough of Manhattan Community College
New York, NY
08.2019

Skills

  • Data entry
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking

Awards

Valedictorian - The Hackett Medal, Perfect Attendance, Triple “C” Award - Commitment, Character and Courage, Certificate of Merit - Spring 2019-2020-2021 Dean’s List

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Eligibility Caseworker

Berks County Assistance Office
01.2025 - 09.2025

Rehab Resident Advisor/Counselor

Creative Health Services
02.2024 - 09.2025

CNA

Country Meadows Retirement Communities
02.2024 - 05.2025

Debt Collector Agent

PSECU Pennsylvania State Employees Credit Union
12.2023 - 05.2024

AR/Business Debt Collections

ImageFIRST
07.2023 - 12.2023

Sr Default Debt Collections Specialist

Santander Bank
08.2021 - 06.2023

Life Insurance Agent

Primerica, Inc
12.2019 - 05.2025

Hostess/Cashier

Lindenwood Diner
11.2019 - 12.2020

Teacher Assistant/Student Mentor

Multicultural High School
09.2016 - 04.2020

Bachelor of Arts - Psychology, Spanish Studies

Brooklyn College of New York City

Associate of Arts - Psychology

Borough of Manhattan Community College