Courtney Atkins
Parrish
Summary
Eligibility Caseworker with the Department of Children and Families, adept at expediting approval processes and enhancing client access to public assistance programs. Skilled in interviewing and data entry, I effectively assess client needs while ensuring compliance with eligibility procedures.
Overview
13
13
years of professional experience
Work History
Eligibility Caseworker
Department Of Children and Families, State of Florida
01.2013 - Current
- Assisted clients in completing eligibility applications for various assistance programs.
- Reviewed client documentation to ensure compliance with program requirements.
- Provided support in gathering and verifying information from applicants.
- Educated clients on available services and eligibility criteria.
- Maintained accurate case records and updated client information in systems.
- Responded to client inquiries regarding application status and eligibility determinations.
- Expedited approval processes for urgent cases, ensuring timely access to critical assistance programs for those in need.
Education
Nursing
State College of Florida
Bradenton, FL01-2006
Skills
- Verbal communication
- Motivational interviewing
- Cultural sensitivity
- Client assessment
- Confidentiality
- Data entry
- Interviewing
- Public assistance programs
- Income verification
- Eligibility procedures
Timeline
Eligibility Caseworker
Department Of Children and Families, State of Florida
01.2013 - Current
Nursing
State College of Florida
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