Sue Tysinger

• Assisted clients in navigating the appeals process when necessary by guiding them through required steps and clarifying any misunderstandings about decisions made on their applications.
• Implemented training sessions for new team members regarding proper documentation techniques and company policies, leading to increased productivity within the department.
• Provided exceptional customer service by addressing client inquiries and concerns promptly, earning a reputation for being both approachable and knowledgeable.
• Achieved higher levels of accuracy in determining eligibility with thorough analysis of financial, employment, and personal information.
• Reduced errors in case files by meticulously reviewing documentation for accuracy and completeness.
• Updated client records accurately to reflect changes in eligibility status or personal circumstances that may affect their benefits entitlements.
• Managed a diverse caseload effectively, prioritizing tasks based on urgency and level of complexity while maintaining attention to detail throughout all stages of the process.

Reconcile daily trial balances on multiple trading accounts, process daily trades, bank teller, research technician

Triage calls to schedule patients, organize & maintain medical records, third party medical billing

• Executed billing tasks and recorded information in company databases.
• Verified accuracy of billing data and corrected discrepancies.
• Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
• Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.

• Implemented strict quality control measures throughout the molding process, guaranteeing consistent results that exceeded client expectations.
• Removed excess molding or mold material such as plaster, wax and rubber.
• Developed a comprehensive understanding of various mold materials and their properties, enabling the selection of the most appropriate material for each project.
• Optimized production processes by incorporating lean manufacturing principles to reduce waste and improve efficiency.

Accounting, Human Resources, Payroll, Traffic clerk positions