Andrea Lopez
Layton,UT
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Sales Associate
AAA Auto Club Group
Clearfield, UT
07.2024 - Current
- Collaborated with team members to achieve daily sales goals and improve service.
- Educated customers about promotions and loyalty programs to encourage repeat business.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Sales Associate
LoveSac
Farmington, UT
02.2023 - 07.2024
- Maintained store appearance by organizing displays and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale system for customer purchases.
- Responded to customer inquiries and resolved issues to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve service.
- Educated customers about promotions and loyalty programs to encourage repeat business.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Dillards Department Store
Ogden, UT
07.2022 - 01.2023
- Assisted customers in selecting clothing and accessories tailored to their preferences.
- Processed transactions efficiently using point-of-sale system for customer purchases.
- Responded to customer inquiries and resolved issues to enhance shopping experience.
- Replenished stock on shelves to ensure availability of popular items for customers.
- Educated customers about promotions and loyalty programs to encourage repeat business.
- Helped customers find specific products, answered questions, and offered product advice.
- Participated in inventory management tasks, including counting and restocking merchandise.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
Sales Associate
Bella Ella Boutique
Orem, UT
07.2021 - 05.2022
- Assisted customers in selecting clothing and accessories tailored to their preferences.
- Maintained store appearance by organizing displays and ensuring cleanliness.
- Processed transactions efficiently using point-of-sale system for customer purchases.
- Responded to customer inquiries and resolved issues to enhance shopping experience.
- Participated in inventory management tasks, including counting and restocking merchandise.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Layton High School
Layton, UT05-2022
Skills
- Customer service
- Communication skills
- Outgoing personality
- Goal oriented
- Positive and professional
Languages
Spanish
Professional
English
Professional
Affiliations
- currently attending weber state university in the weber state symphony orchestra
- have played the violin for almost 10 years
- in high school have participated in classes as a volunteer to help children with special needs
Timeline
Sales Associate
AAA Auto Club Group
07.2024 - Current
Sales Associate
LoveSac
02.2023 - 07.2024
Sales Associate
Dillards Department Store
07.2022 - 01.2023
Sales Associate
Bella Ella Boutique
07.2021 - 05.2022
High School Diploma -
Layton High School