Andrea Teall
Kalamazoo,MI
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
MEDICAL ASSISTANT
ASCENSION BORGESS GASTROENTEROLOGY IN KALAMAZOO
KALAMAZOO, MI
05.2022 - Current
Room patients in person, as well as virtually.
- Assist physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintain accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answer phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
MEDICAL ASSISTING EXTERNSHIP
DESERT VALLEY MEDICAL GROUP PEDIATRICS
VICTORVILLE, CA
01.2018 - 06.2018
- Interacted closely with patients to take and record their vital signs such as heart rate and blood pressure
- Assisted in conducting examinations and necessary lab tests and accurately recorded results
- Played a vital role in implementing the practice's quality assurance program, which ensured compliance with HIPAA, CLIA and OSHA regulations
Education
Phlebotomist Certification -
Phlebotomist Training Specialist
Grand Rapids, MI01.2022
Medical Assistant Diploma -
VICTOR VALLEY COLLAGE
06.2018
Skills
- Enthusiastic qualified phlebotomist with a talent for to remain calm under pressure and possesses a detailed knowledge of infection control best practice
- Dedicated and responsible Medical Assistant Exceptional communication, secretarial, and problem- solving skills to bring a remarkable change in the overall efficiency of the office
- Technical expertise in office equipment use: fax machines, photocopiers, videoconferencing, and use of general office equipment
- Trilingual Fluent in Spanish (first language), English and Portuguese
- Over 6 year's experience in secretarial capacities
- Highly skilled in greeting customers and answering phone calls
- BSL and first aid certification
- Efficient to work with Nextgen and Cerner
- Ability to handle multiple, competing priorities in an effective manner, multitasking
- Excellent phone etiquette
- Ability to work independently with minimal instructions, also a team player and people person
- Medical Terminology Knowledge
- Typing skills (73 WPM)
- Billing and Coding
- Efficient in Microsoft Word, Excel, Power Point, Outlook
Timeline
MEDICAL ASSISTANT
ASCENSION BORGESS GASTROENTEROLOGY IN KALAMAZOO
05.2022 - Current
MEDICAL ASSISTING EXTERNSHIP
DESERT VALLEY MEDICAL GROUP PEDIATRICS
01.2018 - 06.2018
Phlebotomist Certification -
Phlebotomist Training Specialist
Medical Assistant Diploma -
VICTOR VALLEY COLLAGE
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