ANDREA MARLOWE

• Manages employees
• Daily maintenance of cash drawer & deposits Maintains inventory ordering & PO's
• Handles customer complaints & customer service

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.

Basic Office administrative duties

communicates with Dr's & Radiologist as needed

Handles Patient health records and reports

Patient scheduling, check in & check out

Patient accounts including collecting co-pays & insurance monies due.

Insurance verification

Preforms DEXA bone scans

Works with patient care as needed

Assist mammography tech as needed

• Excellent customer service
• Proficient in ECW
• Patient check in & check out collecting co pay and balance due on patient accounts
• Answer multi phone line system make and confirm appointments generate appropriate telephone encounters for providers & nurses regarding patient refills and patient matters
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Pt insurance verification
• Take care of any scanning and outgoing faxes
• Pt vitals through ECW
• CPR/BLS certified

• Managed clerical needs of company employees, including copying, faxing and file management
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account- related questions
• Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
• Welcomed guests and clients in an upbeat and friendly manner.

• Assisted in day to day operations of office
• Data Entry
• Filing employee relations answering phones customer service