Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Marrogy

Chesterfield,United States

Summary

Experienced with mortgage loan origination, financial analysis, and client advisement. Utilizes deep knowledge of lending guidelines and compliance to ensure smooth loan processing. Strong understanding of customer relationship management and market trends, driving successful loan closures.

Overview

10
10
years of professional experience

Work History

Mortgage Loan Officer

Next Door Lending, LLC
Bingham Farms, MI
01.2022 - 01.2023
  • Collaborated with borrowers and lenders to obtain ideal home loans. Assessed financial data, evaluated credit history, and provided top-tier customer service while building strong client relationships.
  • Analyzed client financials to identify suitable mortgage options and streamline application processes.
  • Developed tailored mortgage solutions, enhancing customer satisfaction and fostering long-term relationships.
  • Collaborated with real estate agents to coordinate seamless transactions and improve client experience.
  • Educated clients on loan products, guiding them through complex mortgage terms and conditions.

Senior Account Executive

Rocket Pro Powered by Quicken Loans
Detroit, MI
10.2018 - 01.2021
  • Trained and coached a team of 94 sales professionals, strengthened agent relationships, and consistently drove performance beyond sales targets.
  • Cultivated relationships with clients to enhance satisfaction and retention.
  • Led strategic initiatives to optimize account management processes and drive revenue growth.
  • Developed comprehensive proposals addressing client needs and market trends.

Clinique Consultant

Macy’s
Ann Arbor, MI
02.2017 - 12.2017
  • Provided skincare consultations, managed inventory, designed promotional displays, and performed makeup applications for clients.
  • Collaborated with cross-functional teams to enhance customer experience and drive sales performance.

Store Manager

Northgate Liquor
Port Huron, MI
01.2013 - 01.2017
  • Managed store operations, scheduling, employee communication, and customer service while addressing operational challenges.

Education

B.S. - Psychology

Eastern Michigan University
Ypsilanti, MI
01.2017

Master of Arts - Education in School Counseling

Grand Canyon University
Phoenix, AZ
12-2027

Skills

  • Customer Service,
  • Sales
  • Relationship selling
  • Loan origination
  • Client account management
  • Document review
  • Credit evaluation

Timeline

Mortgage Loan Officer

Next Door Lending, LLC
01.2022 - 01.2023

Senior Account Executive

Rocket Pro Powered by Quicken Loans
10.2018 - 01.2021

Clinique Consultant

Macy’s
02.2017 - 12.2017

Store Manager

Northgate Liquor
01.2013 - 01.2017

B.S. - Psychology

Eastern Michigan University

Master of Arts - Education in School Counseling

Grand Canyon University