Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andrea Marroquin

Service manager
Cliffside Park,NJ

Summary

Dynamic and results-driven professional with a strong background in warehouse operations at Amazon and team management at Chipotle. Proven ability in time management and customer service, enhancing satisfaction and safety. Skilled in inventory control and fostering team collaboration, consistently achieving operational excellence and maintaining high standards in fast-paced environments.

Offering highly motivated and detail-focused approach with passion for food and beverage industry and willingness to learn and grow in dynamic setting. Brings understanding of customer service and team management, combined with ability to quickly adapt to new processes and environments. Ready to use and develop organizational and leadership skills in Restaurant Manager role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Manager

Chipotle Restaurant
06.2022 - 06.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.

Warehouse Assistant

Amazon
11.2024 - 01.2025
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Education

Colegio Cristiano Jardines De San José
El Salvador, San Salvador
11-2014

Skills

  • Time management
  • Attention to detail
  • Customer service
  • Team collaboration
  • Positive attitude
  • Team leadership
  • Team management
  • Customer engagement
  • Inventory control and record keeping
  • Shift management
  • Food service background
  • Adaptable
  • Kitchen equipment operation and maintenance

Certification

  • Certified-Chipotle - Food safety


Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Warehouse Assistant

Amazon
11.2024 - 01.2025

Service Manager

Chipotle Restaurant
06.2022 - 06.2025

Colegio Cristiano Jardines De San José

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