Andrea Martinez
Renton,WA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated , with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Family Resources Home Care
Bellevue, WA
11.2022 - 12.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained detailed records of services performed on clients.
Client Service Coordinator
first choice in home care
Renton, WA
06.2022 - 10.2022
- Provided excellent customer service to clients by responding promptly to inquiries and resolving any issues in a timely manner.
- Developed strong relationships with clients through regular contact and follow-up communication.
- Maintained accurate records of client interactions in order to track trends in customer satisfaction levels.
- Monitored incoming emails from clients and responded accordingly within 24 hours.
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
- Maintained client relationships and listened to needs and pain points to provide strategic internal feedback.
Caregiver
First choice in home care
Renton, WA
07.2021 - 05.2022
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.1
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Caregiver
Rescare Homecare
Centralia, WA
04.2019 - 04.2021
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Instructed family members on how to provide bedside care.
- Contributed to case reviews of client status and progress.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Maintained detailed records of services performed on clients.
- Recorded client status progress and challenges in logbooks and reports.
Daycare Teacher
dells children center
Centralia, WA
03.2017 - 03.2018
- Developed lesson plans and activities to engage children in learning.
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Assisted with toilet training and diaper changing when necessary.
- Organized parent-teacher conferences to discuss student progress.
- Taught basic language skills including reading readiness, phonics, writing.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
Education
High School Diploma -
American Homeshcool of Corr
Illinois City, IL12-2016
Skills
- Medical Records Management
- Documentation And Reporting
- Relationship Building
- Organizational Standards
- Verbal And Written Communication Skills
- Clinical Documentation
- Privacy And Confidentiality
- Problem-Solving
Certification
HCA certified
About me
My name is Andrea Martinez, Im currently enrolled to one day be a medical coder i have work in the medical field for a few years now, I have watch way too many greys anatomy(most of it not realy but i love the medical part). I say, I love learning , meeting new people, working as a caregiver I got to learn so much from other people and it made me grow as a person i definitely got some wise words and advice from my fellow clients that i would care for, My best trait is i am a very fast learner, very passionate. I come from a long line of immigrates that have taught me is sitting around expecting for everything to be handed to you wont do, you have to work hard to get what you want or what your looking for in life
References
References available upon request.
Timeline
Caregiver
Family Resources Home Care
11.2022 - 12.2023
Client Service Coordinator
first choice in home care
06.2022 - 10.2022
Caregiver
First choice in home care
07.2021 - 05.2022
Caregiver
Rescare Homecare
04.2019 - 04.2021
Daycare Teacher
dells children center
03.2017 - 03.2018
High School Diploma -
American Homeshcool of Corr