Andrea Mateo
South Daytona,Florida
Summary
Well-qualified Management Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Property Manager
Salty Dog Vacations
Daytona Beach, Florida
01.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Effectively managed over 50 customer calls per day
- Decreased operating costs 12% by implementing cost control procedures i.e. accountability spreadsheet specific to individual properties
Construction Manager
Self-employed/1099
South Daytona , Florida
08.2020 - 01.2022
- Verified completed projects met approved time, quality and cost estimates.
- Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion.
- Communicated daily with vendors to keep project fully operational.
- Promoted adherence to safety policies and procedures, ensuring proper handling and operation of materials and equipment.
- Utilized construction tools and machinery to effectively complete job site projects.
- Gathered and disposed of worksite debris to remove safety hazards.
- Identified and fixed issues during phases of production.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
Floor Manager
Iron Axe
South Daytona, FL
12.2019 - 08.2020
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Monitored inventory to determine loss points, maintain clear records and strengthen controls.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Assistant General Manager
Port Orange Steakhouse
Port Orange, Florida
10.2015 - 12.2019
- Motivated, trained and coached employees to maximize performance.
- Managed team schedule for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Education
Studies - Business Administration And Management
Daytona State College
Daytona Beach, FL05.2023
Cosmetology License - Cosmetology/Aesthetician Education
Regency Beauty Institute
Jacksonville, FL06.2012
Skills
- Maintenance Oversight
- Tenant and Owner Liaising
- Repair Planning
- Grounds and Facility Inspection
- Property Management Systems
- Minor Repairs
- Subcontractor Management
- Community Engagement
- Spreadsheet Tracking
- Administrative Leadership
Timeline
Property Manager
Salty Dog Vacations
01.2022 - Current
Construction Manager
Self-employed/1099
08.2020 - 01.2022
Floor Manager
Iron Axe
12.2019 - 08.2020
Assistant General Manager
Port Orange Steakhouse
10.2015 - 12.2019
Studies - Business Administration And Management
Daytona State College
Cosmetology License - Cosmetology/Aesthetician Education
Regency Beauty Institute
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