Andrea Mavroides
Tampa,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
FL Ave Brewery Co.
01.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs..
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Pinky's Diner
05.2018 - 02.2021
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Firebirds Wood Fired Grill
06.2016 - 04.2018
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Wild Wings Cafe
09.2015 - 04.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Okeechobee High School
Okeechobee, FL06.2009
Skills
- Customer Service
- Suggestive Selling
- Beverage Preparation
- Engaging Personality
Certification
- Cicerone Certified
- Responsible Vendor Certified
- ServSafe Certified
Timeline
Bartender
FL Ave Brewery Co.
01.2022 - Current
Server
Pinky's Diner
05.2018 - 02.2021
Bartender
Firebirds Wood Fired Grill
06.2016 - 04.2018
Server
Wild Wings Cafe
09.2015 - 04.2016
High School Diploma -
Okeechobee High School
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