Andrea mays
dayton,Ohio
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
7
7
years of professional experience
Work History
Bartender
American Legion Post 0613
Trotwood, Ohio
12.2023 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Provided drink suggestions to customers based on their preferences.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Attended regular training sessions to stay updated on new products or trends.
Server Manager
Laurelwood Assisted Living
Dayton, Ohio
09.2021 - Current
- Monitored system performance to ensure optimal operation of servers.
- Motivated staff through acknowledgment of hard work and achievements.
- Provided information about menu selections and made recommendations.
- Ensured proper table presentation by managing courses, utensils, and drinks.
- Pitched in to deliver food and beverages to tables during high-volume periods.
Cashier
Churches Chicken
Dayton, Ohio
03.2017 - 02.2018
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Pharmacy Technology
Cleveland Institute of Dental-Medical Assistants
Cleveland, OH10-2007
High School Diploma -
Cleveland Christian Academy
Cleveland, OH06-2006
Medical Assisting
Fortis College - Centerville
Dayton, OHSkills
- Basic accounting
- Suggestive Selling
- Team training and development
- Beverage Preparation
- Food Service
- New Hire Training
- Outgoing Personality
- Health codes compliance
- Staff Management
- Patient Care
- Medical terminology knowledge
- Direct Patient Care
- Quick problem solver
- Compassionate
Timeline
Bartender
American Legion Post 0613
12.2023 - Current
Server Manager
Laurelwood Assisted Living
09.2021 - Current
Cashier
Churches Chicken
03.2017 - 02.2018
Pharmacy Technology
Cleveland Institute of Dental-Medical Assistants
High School Diploma -
Cleveland Christian Academy
Medical Assisting
Fortis College - Centerville