Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Andrea Medina

San Antonio,TX

Summary

Dynamic professional with a proven track record at TJ Maxx Distribution Center, enhancing customer satisfaction through strategic problem-solving and exceptional service. Skilled in inventory management and fostering collaborative teamwork, I leverage strong communication and leadership qualities to drive engagement and streamline processes effectively. Honest and dependable, I am committed to achieving results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate

TJ Maxx Distribution Center
09.2023 - 03.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Tutor

Medina Valley ISD
01.2022 - 12.2023
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

Volunteer

Volunteered at Medina Valley
10.2022 - 01.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Science - Nueroscience

The University of Texas At San Antonio
San Antonio, TX

Skills

  • Time management
  • Attention to detail
  • Leadership qualities
  • Decision-making
  • Courteous and professional
  • Collaborative teamwork
  • Creative problem solving
  • Verbal and written communication

Accomplishments

  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Educated [Number] phlebotomy students on venipuncture and capillary puncture techniques.

Certification

  • Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
  • Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
  • Patient Care Technician Certification (PCT) - National Healthcareer Association.
  • EKG Technician Certification (CET) - National Healthcareer Association.
  • Phlebotomy Technician Certification (CPT) - National Healthcareer Association.

Languages

English
Native or Bilingual

Timeline

Associate

TJ Maxx Distribution Center
09.2023 - 03.2024

Volunteer

Volunteered at Medina Valley
10.2022 - 01.2023

Tutor

Medina Valley ISD
01.2022 - 12.2023

Bachelor of Science - Nueroscience

The University of Texas At San Antonio

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Andrea Medina