Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Mendez

Lone Tree,CO

Summary

Resourceful professional in retail security management, known for high productivity and efficient task completion. Possess expertise in surveillance techniques, incident reporting, and team leadership. Excel in critical thinking, problem-solving, and communication, ensuring smooth operation and safety in retail environments.

Overview

6
6
years of professional experience

Work History

Loss Prevention Investigator

Sephora
Denver, CO
01.2019 - Current
  • Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
  • Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
  • Analyzed video surveillance footage to identify potential criminal activity.
  • Responded to alarms, emergency situations, and safety concerns in a timely manner.
  • Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.

Loss Prevention Investigator

Nordstrom
Lonetree, Colorado
2021 - 2023
  • Provided training sessions on loss prevention topics including shoplifting awareness, safety protocols, and investigation techniques.
  • Enforced company policies related to loss prevention initiatives within the store.
  • Created reports summarizing findings from investigations for use by management team members.
  • Responded quickly to emergency situations involving potential threats or criminal activities.
  • Analyzed security footage from CCTV cameras to identify irregularities or unlawful activity.

Education

GED -

Rangeview High School
Aurora, CO
01-2017

Skills

  • CCTV Systems
  • Evidence collection
  • Law Enforcement Collaboration
  • Relationship Building
  • Analytical Thinking
  • Decision-Making
  • Conflict Resolution
  • Critical Thinking
  • Professionalism
  • Self Motivation
  • Staff Training
  • Problem-Solving

Languages

Spanish
Native/ Bilingual

Timeline

Loss Prevention Investigator

Sephora
01.2019 - Current

Loss Prevention Investigator

Nordstrom
2021 - 2023

GED -

Rangeview High School
Andrea Mendez