Andrea Mendez
Eagle Pass,TX
Summary
Dynamic Medical Assistant with a proven track record at United Medical Center, excelling in patient scheduling and HIPAA compliance. Leveraged strong communication skills to enhance patient trust and satisfaction, while effectively managing immunization administration. Recognized for fostering collaborative relationships and improving clinic efficiency through proactive follow-ups and exceptional customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
United Medical Center
Eagle Pass, TX
06.2025 - Current
- Facilitated patient follow-ups, strengthening communication channels with healthcare providers.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Sales Associate
Kohls
Eagle Pass, TX
05.2023 - Current
- Maintained accurate inventory levels through regular stock checks and timely restocking of merchandise.
- Operated point-of-sale systems efficiently, handling transactions and managing cash register duties accurately.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Education
Medical Assistant
Southwest Texas Junior College
Uvalde, TX06.2025
Associate Of General Studies -
Southwest Texas Junior College
Uvalde, TX12.2023
High School Diploma -
Eagle Pass High School
Eagle Pass, TX05.2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Immunization administration
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
United Medical Center
06.2025 - Current
Sales Associate
Kohls
05.2023 - Current
Medical Assistant
Southwest Texas Junior College
Associate Of General Studies -
Southwest Texas Junior College
High School Diploma -
Eagle Pass High School