Andrea Molina
Corpus Christi,TX
Summary
Driven professional with a proven track record in enhancing customer experiences and boosting sales, notably at Sharp Shooter Imaging. Skilled in exceptional customer service and effective team leadership, demonstrating a strong work ethic and guest engagement. Achieved significant improvements in service quality and operational efficiency through collaborative teamwork and strategic promotions.
Overview
13
13
years of professional experience
Work History
Server
Bottomless Pit BBQ
03.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Sharp Shooter Imaging
02.2009 - 09.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Exhibit Host 1
Texas State Aquarium
06.2015 - 08.2015
- Answered customer questions about hours, seating, and menu
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Diploma -
Roy Miller High School
Corpus Christi, TX12.1998
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
Timeline
Server
Bottomless Pit BBQ
03.2021 - 05.2022
Exhibit Host 1
Texas State Aquarium
06.2015 - 08.2015
Assistant Manager
Sharp Shooter Imaging
02.2009 - 09.2015
Diploma -
Roy Miller High School
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