Andrea Monreal
El Centro ,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate
Don Roberto Jewelers
El Centro, CA
11.2022 - Current
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Upsold additional items based on customer interests and needs.
Cashier
Smart And Final
El Centro, CA
03.2022 - 11.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
Hazardous Materials Technician
Humboldt State University
Arcata , CA
10.2020 - 02.2021
- Quarantined chemicals and followed company guidelines, Environmental Protection Agency rules, Department of Transportation regulations and disposal site protocols.
- Analyzed factors affecting emergency response operations and emergency hazard mitigation to develop safety prevention plan.
- Performed ventilation and entry operations to secure hazardous environment.
- Tracked chemical inventories and environmental sampling.
- Performed maintenance on equipment used in the handling of hazardous materials.
- Followed appropriate safety procedures for transporting dangerous goods
- Monitored storage areas for hazardous materials, ensuring that they are properly labeled and secured.
Cashier
El Pollo Loco
El Centro , CA
02.2020 - 08.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Central Union High School
El Centro, CA06-2019
Bachelor of Science - Chemistry
Humboldt State University
Arcata, CABachelor of Science - Chemistry
Imperial Valley College
Imperial, CASkills
- Product Sales
- Sales Development
- Client Account Management
- Payment Processing
- Customer Needs Assessment
- Upselling
- Client Service
- Cash Register Operation
- Problem-Solving
- Teamwork and Collaboration
Affiliations
- Horseback riding
- Sculpting
- Painting
- Playing flute
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Timeline
Sales Associate
Don Roberto Jewelers
11.2022 - Current
Cashier
Smart And Final
03.2022 - 11.2022
Hazardous Materials Technician
Humboldt State University
10.2020 - 02.2021
Cashier
El Pollo Loco
02.2020 - 08.2020
High School Diploma -
Central Union High School
Bachelor of Science - Chemistry
Humboldt State University
Bachelor of Science - Chemistry
Imperial Valley College