Andrea Moreno
Lubbock,TX
Summary
Seeking a position within an organization where my education and abilities will enable me to make an immediate contribution and allow me the opportunity for growth and advancement
Overview
4
4
years of professional experience
Work History
Operations Manager
Tripp’s Drinks And Catering
Lubbock, TX
02.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Bar Manager
Little Woodrow's
Lubbock, TX
03.2020 - 02.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
Bachelor Of Applied Science - Human Services
Wayland Baptist University
Plainview, TX12.2023
Associates - Human Services
South Plains College
Levelland, TX12.2020
Skills
- Problem-Solving
- Decision-Making
- Planning and Implementation
- Client interaction
- Highly effective communication
- Client Advocacy
- Issue identification and resolution
- Behavioral observation
Timeline
Operations Manager
Tripp’s Drinks And Catering
02.2022 - Current
Bar Manager
Little Woodrow's
03.2020 - 02.2022
Bachelor Of Applied Science - Human Services
Wayland Baptist University
Associates - Human Services
South Plains College