Andrea Motto
Summary
Skilled in managing patient interactions and performing administrative tasks in busy medical office environment. Effective at coordinating appointments and managing patient records with accuracy. Seeking to transition into new field leveraging strong organizational and communication skills developed in healthcare setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Santa Rosa Community Health Centers
04.2025 - Current
- Check patient insurance, demographic, and health history to keep information current.
- Help patients complete necessary medical forms and documentation.
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Ensure HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Manage a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Front Desk Receptionist
Home 2 By Hilton
12.2022 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Certified Clinical Medical Assistant
CALRegional
06-2025
Skills
- Patient scheduling
- Bilingual
- Appointment management
- Insurance verification
- Patient registration
- HIPAA compliance
- Patient relations
- Certify First Aid CPR
- Conduct Lab Procedures ( Urinalysis, HCG, Glucose, A1C, Strep)
- Perform EKG diagnosing testing
- Obtain Vitals
- Phlebotomist (Evacuated Tube Method,Syringe Method , Butterfly Method)
- Administer injections (intradermal,intramuscular,subcutaneous)
Certification
Certified First Aid CPR
Certified Clinical Medical Assistant
Timeline
Front Desk Medical Receptionist
Santa Rosa Community Health Centers
04.2025 - Current
Front Desk Receptionist
Home 2 By Hilton
12.2022 - 09.2024
Certified Clinical Medical Assistant
CALRegional
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