Andrea Mulato
South Lake Tahoe,CA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
IT Office Clerk
Lake Tahoe Community College
09.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Collaborated with various departments to complete assigned tasks.
- Maintained and updated office records, both digital and physical.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Retail Associate
T.J. Maxx
06.2022 - 09.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Associate of Science - Mathematics
Lake Tahoe Community College
South Lake Tahoe, CA06.2024
Skills
- Office Supplies and Inventory
- Performance Improvement
- Process Monitoring
- Billing Support
- Team Collaboration
- Critical Thinking
- Technical Support
- Serve Customer Needs
- Workflow Processes
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
T.J. Maxx
06.2022 - 09.2022
IT Office Clerk
Lake Tahoe Community College
09.2021 - Current
Associate of Science - Mathematics
Lake Tahoe Community College
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