Vanessa Huesca
West Palm Beach,FL
Summary
Highly motivated and committed Front Desk Receptionist with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Florida Spine Associates
2021.12 - 2023.11
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Certified Medical Assistant Extern
Premier Family Health
2012.01 - 2012.03
- Conducted patient interviews to obtain information about the patient’s medical history, vital signs, and current medical issues
- Aided physicians by preparing patients for procedures such as EKGs, phlebotomy, glucose testing, and among others
- Recorded vital signs and medical history for each patient
- Escorted patients to exam rooms, answer general questions, and explain the process to patients in order to prepare them for the physician
- Sterilize instruments and disposed of contaminated supplies in accordance with OSHA regulations
- Collaborated with medical and administrative staff to create a welcoming, supportive environment for patients and their families.
Education
Lincoln College of Technology
West Palm Beach, FLSkills
- Front Office Management
- Customer service
- Reliable team player
- Data Entry
- Office Organization
- Patient Flow Management
- Payment Collection
- Patient Scheduling
- HIPAA Compliance
- Inventory Management
- Specimens Collection
- Scheduling Appointments
- Problem-Solving Skills
- Office Supplies Inventory
Certification
- Associates of Applied Science Degree in Medical Office Management
- Certified Medical Assistant
- Certificate of Phlebotomy
- Certificate of Echocardiography
- First Aid/CPR and BLS
Accomplishments
Deans List
3.7 GPA
Software
- eClinicalWorks
- Practice Fusion
- Greenway Intergy
- Clearwave
- ModMed
- Pac/Download and upload images
- Advance Rx/Dispensing medication
- E-Forcse/Controlled substance
- Rayus/Portal
- Rectangle/Healthcare payment information
- Updox/Electronic fax
Timeline
Front Desk Receptionist
Florida Spine Associates
2021.12 - 2023.11
Certified Medical Assistant Extern
Premier Family Health
2012.01 - 2012.03
Lincoln College of Technology
- Associates of Applied Science Degree in Medical Office Management
- Certified Medical Assistant
- Certificate of Phlebotomy
- Certificate of Echocardiography
- First Aid/CPR and BLS
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