Andrea N. Cumpian
Fort Worth,TX
Summary
Dedicated administrative assistant with extensive experience supporting senior executives in various industries. Proven ability to manage complex schedules and enhance operational efficiency. Strong communication skills and meticulous attention to detail contribute to high customer satisfaction.
Overview
20
20
years of professional experience
Work History
Independent Personal Shopper
Instacart
Fort Worth, Texas
03.2023 - Current
- Selected high-quality groceries in alignment with customer specifications and preferences.
- Managed time to ensure timely deliveries and consistently exceed customer expectations.
- Utilized mobile app for order tracking and inventory management during shopping trips.
- Clarified customer requests and resolved issues to enhance satisfaction.
- Upheld high customer service standards, contributing to continued customer satisfaction.
- Bagged groceries meticulously, preserving product quality and separating fragile items.
Administrative Assistant
Homebridge Financial
Carlsbad, California
09.2016 - 08.2020
- Coordinated scheduling and meetings for executives and teams, ensuring efficient time management.
- Organized documents for client presentations and internal reports to enhance clarity.
- Maintained office supplies and inventory levels to support operational efficiency.
- Managed incoming communications, including phone calls and emails, with professionalism.
- Entered data into spreadsheets using Microsoft Excel, ensuring accuracy and consistency.
- Handled confidential documents in compliance with established protocols to protect sensitive information.
- Greeted visitors professionally, addressing inquiries and directing them appropriately.
- Provided comprehensive administrative support to executive team, managing calendars and scheduling meetings.
Administrative Assistant/Expense Analyst
OPENLINK FINANCIAL
Houston, TX
11.2013 - 06.2016
- Ensure high quality of care in assisting CEOs, CFOs, Directors, Executives, etc. in anything needed for them
- Provided CEO, higher executives and clients with assistance in scheduling and securing hotel accommodations and transportation (i.e., Limo, taxi)
- Processed and approved expense reports using Tenrox support system, facilitating timely reimbursements for employees.
- Greeted Clients for face-to-face meetings in office, as well as set up all materials in conference rooms
- Managed the booking and reservation of conference rooms for various training and meeting purposes.
- Coordinated ordering and delivery of staff lunches for client training and meetings, enhancing participant experience.
- Managed ordering of office and café supplies, ensuring adequate stock levels for seamless operations.
- Set up shipping carrier pick-ups and deliveries, tracked all packages to ensure delivery
- Printed out, checked and processed invoices for contractors; sent to corporate office for reimbursement
- Worked with accounting specialists in finding pay rates, hire dates etc. off of confidential spreadsheets for certain client projects
- Maintained electronic filings on employees, contractors and vendors for company’s record
- Organized benefit fair at the end of each year for companies' benefit plans and changes (medical, dental, vision, 401K)
- Supervised, trained and mentored 4 high school interns for 2 years; part of a program OpenLink joined in helping with paying for their tuition as they worked for us.
Customer Service/Receptionist
BURNETT STAFFING
Houston, TX
03.2011 - 10.2013
- Receptionist for The Houston Texans professional football organization(Recurring client)
- Answered phones and directed calls to appropriate employees, ensuring efficient communication flow.
- Welcomed visitors at front desk, providing information and assistance.
- Assisted in tour arrangements of NRG Stadium
- Coordinated receipt and distribution of prescription medications for professional football players, maintaining confidentiality and timely delivery.
- Clerk for London Business Conference
- Designed and issued badges for international businesses attending the conference, enhancing attendee identification and security.
- Processed payments from businesses attending the conferences
- Convention Specialist for recurring clients. Duties included registration and troubleshooting for both exhibitors and attendees.
- Offshore Technology Conference-OTC
- Texas A&M University Conference
- Nape Expo LP Conference
- UBM Global Corporation Conference
- ASME International Conference
- Society of Women Engineers Conference
- Quilt’s Inc. Conference (Largest conference in Houston)
- Metro Cooking-Houston LLC Conference
Administrative Assistant/Human Resource Assistant
INDUSTRIAL QUALITY SERVICES (IQS, INC.)
Houston, TX
08.2006 - 03.2011
- Verified employee timesheets and prepared payroll for processing
- Coordinated onboarding process by preparing and processing new hire paperwork, scheduling orientation, and conducting 90-day probationary evaluations
- Performed background checks on all persons interested in applying for a position
- Managed inquiries related to unemployment, state disability, child support, and salary verification to ensure timely and accurate responses
- Maintained weekly updates of job openings and placements
- Scheduled required classes for safety training and issued completion certificates
- Ensured compliance by scheduling random drug tests for employees with local clinic
- Scheduled appointments for employees and owners to receive their Transportation Worker Identification Credential (TWIC) card
- Verified and documented incoming materials for accuracy and compliance in company warehouse
- Created invoices for special trucking materials to construction sites
Education
Associate of Applied Science - Business Management
San Jacinto Community College
Houston, TX01-2018
Timeline
Independent Personal Shopper
Instacart
03.2023 - Current
Administrative Assistant
Homebridge Financial
09.2016 - 08.2020
Administrative Assistant/Expense Analyst
OPENLINK FINANCIAL
11.2013 - 06.2016
Customer Service/Receptionist
BURNETT STAFFING
03.2011 - 10.2013
Administrative Assistant/Human Resource Assistant
INDUSTRIAL QUALITY SERVICES (IQS, INC.)
08.2006 - 03.2011
Associate of Applied Science - Business Management
San Jacinto Community College