Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Nunez

Spokane,WA

Summary

Dedicated services representative with a versatile background across diverse businesses. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to the company's growth.

Overview

4
4
years of professional experience

Work History

Member Service Specialist

Idaho Central Credit Union
Spokane , WA
06.2024 - Current
  • Updated databases with new and modified customer data.
  • Provided exceptional customer service to members and guests by answering inquiries, resolving complaints, and providing information in a timely manner.
  • Adhered strictly to all security procedures related to handling money at the teller window.
  • Processed wire transfers for customers both domestically and internationally.
  • Performed routine daily checks of the teller drawer ensuring compliance with limits.
  • Explained account information to customers in detail as needed.
  • Balanced cash drawers on a daily basis.
  • Validated IDs to maintain compliance with legal standards.
  • Managed considerable currency transactions rapidly and accurately.
  • Processed customer transactions such as deposits, withdrawals, and loan payments.
  • Protected customer data by strictly adhering to company confidentiality policies.
  • Cultivated and sustained client rapport via attentive, individualized communication.

Sales Associate

Pandora Jewelry
Spokane, WA
05.2023 - 05.2025
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers and provided exceptional customer service.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Bagged or packaged purchases and wrapped gifts.

Sales Associate

LoveSac
Spokane, WA
12.2023 - 06.2024
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed promotional strategies to increase sales volume.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Demonstrated product features and benefits for customers' needs.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained up-to-date knowledge of store merchandise and policies.

Sales Associate

Chico's FAS
Spokane, WA
05.2023 - 01.2024
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed transactions using a point-of-sale system.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Greeted customers to determine wants or needs.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Placed special orders or called other stores to find desired items.

Sales Associate/Manager on Duty

The Love Store
Santa Ana, CA
01.2022 - 04.2022
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Trained new employees on job duties and company policies.
  • Provided guidance and support to team members when needed.

Education

Some College (No Degree) - Psychology

Fullerton College
Fullerton, CA

High School Diploma -

Joel E Ferris High School
Spokane, WA
06-2018

Skills

  • Workflow optimization
  • Product promotion
  • Relationship building
  • Cross-selling techniques
  • Attention to detail
  • Resourcefulness

Languages

Spanish
Native/ Bilingual
Japanese
Limited

Timeline

Member Service Specialist

Idaho Central Credit Union
06.2024 - Current

Sales Associate

LoveSac
12.2023 - 06.2024

Sales Associate

Pandora Jewelry
05.2023 - 05.2025

Sales Associate

Chico's FAS
05.2023 - 01.2024

Sales Associate/Manager on Duty

The Love Store
01.2022 - 04.2022

Some College (No Degree) - Psychology

Fullerton College

High School Diploma -

Joel E Ferris High School