Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Oda

Reno,NV

Summary

Dynamic massage therapist with extensive experience at Cornerstone Massage & Bodyworks, LLC, excelling in deep tissue and cupping therapy. Proven ability to build strong client relationships and enhance satisfaction through tailored treatments. Skilled in small business operations and marketing, consistently achieving high client retention and referrals.

Overview

10
10
years of professional experience

Work History

Owner/Massage Therapist

Cornerstone Massage & Bodyworks, LLC
06.2023 - Current
  • Managed day-to-day business operations.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs. Therapeutic, Deep Tissue, cupping therapy, and lymphatic drainage.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets. Systems used for booking and marketing is MassageBook and Square for processing payments.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.


Massage Therapist

Body In Knead
01.2020 - 05.2023
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Checked clients in and out of appointments using ClinicSense software.

Mobile Massage Therapist/Independent Contractor

Soothe
09.2016 - 12.2019
  • Enhanced client satisfaction by providing customized massage therapy sessions tailored to individual needs.
  • Ensured client safety by adhering to contraindications guidelines when administering various massage modalities.
  • Improved clients'' overall well-being with targeted therapeutic techniques for stress reduction and pain management.
  • Developed strong rapport with clients by actively listening to their concerns and effectively addressing their specific needs during each session.

Massage Therapist

Faithfully Therapeutic Massage
09.2018 - 04.2019
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.

Massage Therapist

Thai Spa
01.2015 - 09.2016
  • Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
  • Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
  • Conducted initial consultations to assess client needs, leading to personalized treatment plans that improved wellness outcomes.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.

Education

Certificate - Massage Therapy

European Massage Therapy School
Las Vegas
06-2014

Skills

  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Marketing
  • Financial management
  • Deep tissue massage
  • Swedish massage
  • Professionalism and ethics
  • Stress relief massage
  • Hot stone massage
  • Thai massage
  • Prenatal massage
  • Cupping Therapy Certified

Timeline

Owner/Massage Therapist

Cornerstone Massage & Bodyworks, LLC
06.2023 - Current

Massage Therapist

Body In Knead
01.2020 - 05.2023

Massage Therapist

Faithfully Therapeutic Massage
09.2018 - 04.2019

Mobile Massage Therapist/Independent Contractor

Soothe
09.2016 - 12.2019

Massage Therapist

Thai Spa
01.2015 - 09.2016

Certificate - Massage Therapy

European Massage Therapy School

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