Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Ortega

Reseda,CA

Summary

Detailed oriented, takes pride in work and always want to learn more. A team player, dependable, willing to always help where needed.

Overview

11
11
years of professional experience

Work History

Motor Vehicle Representative

Department Of Motor Vehicles
02.2018 - Current
  • Provide exceptional customer service to the public.
  • Excellent communication and analytical skills.
  • Great at problem solving and using my resources to help customers.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Data entry experience.
  • Experience with Word and Excel programs.
  • Trained to process applications for the Virtual Field Office in a timely manner.
  • Region's Subject Matter Expert (SME) for Virtual Field office. Assisting technicians on complicate cases or questions.
  • Assist management with phone calls when needed, help with notes and materials for trainings.

Pharmacy Technician

CVS Pharmacy
04.2013 - 05.2018
  • Type new prescriptions, calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions and request from both customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved insurance billing, computer system and customer service issues.

Education

High School Diploma -

Grover Cleveland Charter High School
Reseda, CA
06.2007

No Degree - General Studies

Los Angeles Valley College
Van Nuys, CA

Skills

  • Database Management
  • Document Verification
  • Problem-Solving Abilities
  • Researching Skills
  • Data Verification
  • Legal Documentation
  • Document Preparation
  • Database Updates

Timeline

Motor Vehicle Representative

Department Of Motor Vehicles
02.2018 - Current

Pharmacy Technician

CVS Pharmacy
04.2013 - 05.2018

High School Diploma -

Grover Cleveland Charter High School

No Degree - General Studies

Los Angeles Valley College
Andrea Ortega