Andrea Pagano
Riverhead,NY
Summary
Dynamic and dedicated server with a strong work ethic, honed at Scotts Point. Proven ability in exceptional customer service and cash handling, ensuring guest satisfaction in high-volume dining environments. Skilled in beverage preparation and team collaboration, consistently enhancing the dining experience through effective service prioritization and engagement.
Overview
20
20
years of professional experience
Work History
Server
Scotts Point/ Lake View Grill
Calverton, NY
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bridal Attendant
East Winds Long Island
Wading River, NY
08.2020 - 12.2023
- Collaborated with wedding planners, vendors and bridal partys. Insuring that every stage of the wedding was Seamless. This Communication served to optimize and enhance the experience for the bride and groom.
- Conducted all food handling. Helping the bride and groom decipher there menu options to ensure they have the best dining experience possible for their event.
- Cleaned and organized bridal suite Before & After events.
Server
Special Affair Caterers
Bellmore, NY
01.2006 - 07.2018
- Promptly served food and beverages with keen attention to customer needs.
- Maintained clean and orderly dining area to enhance guest experiences.
- Collaborated with team members during peak hours to ensure efficient workflow.
- Bussed and reset tables to uphold cleanliness in dining room and workspaces.
- Restocked supplies, ice, trays, and delivery bags during slower periods.
- Adhered to proper food handling procedures and safety guidelines for guest well-being.
Education
Associate of Applied Science - Graphic And Digital Design
Briarcliffe College
NY2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Supply restocking
- Beverage preparation
Timeline
Server
Scotts Point/ Lake View Grill
01.2024 - Current
Bridal Attendant
East Winds Long Island
08.2020 - 12.2023
Server
Special Affair Caterers
01.2006 - 07.2018
Associate of Applied Science - Graphic And Digital Design
Briarcliffe College