Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Pequero

Honolulu

Summary

Dynamic professional with extensive experience in customer service and team collaboration. Experience in enhancing operational standards, strategic planning, and problem-solving. Recognized for being detail-oriented, effectively resolving inquiries, and maintaining operational standards.

Overview

4
4
years of professional experience

Work History

Bank Teller

American Savings Bank
Honolulu
08.2025 - Current
  • Processed customer transactions accurately and efficiently.
  • Managed cash handling and balanced cash drawers daily.
  • Provided exceptional customer service and resolved inquiries promptly.
  • Identified transaction errors when debits and credits did not balance.

Assistant Manager

Hollister
Honolulu
10.2024 - 07.2025
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, and exchanges.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Key Holder

Hollister
Honolulu
01.2024 - 10.2024
  • Assisted customers with product selection and provided exceptional service.
  • Operated cash register and processed transactions accurately and efficiently.
  • Collaborated with team members to achieve sales goals and enhance customer experience.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.

Brand Representative

Hollister
Honolulu
12.2022 - 01.2024
  • Engaged customers by providing product knowledge and styling advice.
  • Promoted brand loyalty through exceptional customer service and relationship building.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Participated in training sessions to improve product knowledge and sales techniques.

Education

Associate of Science - Accounting

Kapiolani Community College
Honolulu, HI
05-2026

High School Diploma -

Wallace Rider Farrington High School
Honolulu, HI
05-2023

Skills

  • Customer service
  • Attention to detail
  • Data inputting
  • Team collaboration
  • Operational standards
  • Cash handling
  • Problem solving
  • Product and service sales

Timeline

Bank Teller

American Savings Bank
08.2025 - Current

Assistant Manager

Hollister
10.2024 - 07.2025

Key Holder

Hollister
01.2024 - 10.2024

Brand Representative

Hollister
12.2022 - 01.2024

Associate of Science - Accounting

Kapiolani Community College

High School Diploma -

Wallace Rider Farrington High School
Andrea Pequero