Paola Perez
Bakersfield,CA
Summary
Organized and dedicated Front office lead with proven track record of providing exceptional customer service in fast-paced environments. Offering great attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Front Office Lead
Acuity Eye Group
02.2017 - Current
As a front office lead my responsibilities are to oversee the daily operations of the front office and delivering excellent patient care.
- Schedule patient appointments
- Processed patient referrals
- Request authorizations from insurance providers
- Preparation doctor charts for the next day
- Verified medical insurances
Medical Assistant
Dr. Rajeev Krishan, MD
09.2016 - 02.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Certificate - Medical Assistant Program
Kaplan College
Bakersfield, CA09.2011
Skills
- Team Leadership
- Excellent Communication
- Staff training
- Multitasking
- Problem-Solving
Timeline
Front Office Lead
Acuity Eye Group
02.2017 - Current
Medical Assistant
Dr. Rajeev Krishan, MD
09.2016 - 02.2017
Certificate - Medical Assistant Program
Kaplan College
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