Andrea Prestwood
Baker,FL
Summary
I had previously worked at this position with the Clerk's office. I retired due to the death of my father and duties I had to perform in regards to his estate. I have missed my work family and the satisfaction of helping our customers.
Overview
34
34
years of professional experience
Work History
Representative
Okaloosa County Clerk Of Court & Comptroller
1989.05 - 2022.11
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Delivered prompt service to prioritize customer needs.
- Was effective Team Player supporting co-workers and stepping in where needed.
- Performed duties required of position in a timely manner.
- Kept up to date on all procedures in regards to areas served by positio; I.e., Recording, M arriage Licenses, Injunctions, Baker Acts, Evictions, Traffic, Passports, etc.
Education
Bachelor of Arts - Accounting
The University of West Florida
Pensacola, FL08.1987
High School Diploma -
Crestview High School
Crestview, FL06.1983
Skills
- Customer Support
- Data entry proficiency
- Paperwork Processing
- Telephone reception
- Ability to adapt quickly to new procedures
- Team Player - able to support and encourage coworkers
- Ability to communicate clearly with customers
- Willing to take on new duties at the request of management
Timeline
Representative
Okaloosa County Clerk Of Court & Comptroller
1989.05 - 2022.11
Bachelor of Arts - Accounting
The University of West Florida
High School Diploma -
Crestview High School
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