Andrea Reichenfeld
Summary
Knowledgeable Implementation Manager with more than 13 years of experience. Researched approach to assessing installation, maintenance and troubleshooting barriers to determine corrective action. Comprehensive resource for managing implementations throughout lifecycle. Extensive oversight for documentation to streamline setup and preservation processes. Teacher, dancer, and artist with more than 25 years of experience in health and wellness in schools, universities, and communities.
Overview
34
34
years of professional experience
Work History
Implementation Manager
Cigna HealthCare
06.2015 - Current
- Manage multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Led a diverse team of professionals in successfully completing complex implementations on time.
- Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.
- Established effective communication channels between internal teams and external clients to facilitate smooth project execution.
- Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.
- Researched and resolved barriers to successful system functionality, improving support, and issue resolution.
- Enhanced client satisfaction by proactively addressing concerns and providing timely updates on progress.
- Exceeded client expectations by delivering high-quality solutions tailored specifically to their unique needs and requirements consistently throughout projects undertaken over time range.
- Utilized analytical tools to evaluate post-implementation success metrics, identifying areas for further optimization or refinement as needed.
- Created detailed project plans outlining scope, timeline, resources, and deliverables, ensuring all stakeholders were aligned with expectations.
- Mentored junior staff members through hands-on training sessions and regular performance reviews to enhance their professional growth opportunities.
- Maintained accurate records of project documentation including status reports, meeting minutes, resource tracking spreadsheets which aided future decision-making activities efficiently when required often.
- Manager on Exchange Accounts & National Accounts
Health Educator
Cigna HealthCare
10.2011 - 06.2015
- Enhanced patient outcomes by providing one-on-one counseling on health behaviors and disease management.
- Developed and implemented health education programs to promote healthy lifestyles and prevent chronic diseases through seminars and presentations.
- Participated in community outreach activities to promote health education initiatives.
- Maintained accurate and complete records to document program activities and outcomes.
- Assessed success of health education programs through surveys and data collection.
- Promoted available resources and connected individuals with services.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Presenter: Cleveland, OH, Forum for sales team, Case
- Presenter: Werner in Greenville, PA, Tobacco Cessation
- Presenter: Jersey City, NJ, Wellness Presentation for Cigna at the ISM Women and Leadership Conference
- Seminars: YHF teams, WAH huddles, Supervisor meetings, Relaxation Presentations
- Case Presentations: Client facing in the Pittsburgh office for Your Health First
Guest Artist
California University Of PA
07.2011 - 08.2011
- Guest Artist, Department of Theatre and Dance
- Choreographer for summer intensive program
- Received positive feedback from event organizers, leading to more invitations for future engagements.
- Demonstrated commitment to excellence by consistently delivering high-quality performances under tight deadlines or challenging circumstances.
- Contributed innovative ideas during production meetings, improving overall show quality and cohesion among performers.
- Managed scheduling conflicts effectively by coordinating directly with venue staff or fellow artists when necessary.
Adjunct Assistant Professor
Point Park University
08.1994 - 08.2011
- Participated in departmental recruitment efforts by representing the institution at relevant events.
- Improved course curriculum by collaborating with fellow faculty members to identify areas for development and implement necessary changes.
- Assisted in the development and implementation of new courses or revisions to existing curricula, ensuring alignment with program objectives and accreditation standards; Created Pilates Program; Honors Course
- Integrated community outreach opportunities into coursework so students could gain real-world experience while strengthening their understanding of course material.
- Enhanced student retention rates by creating a supportive learning environment that encouraged academic success and personal growth.
- Assisted in the creation of interdisciplinary courses that connected multiple subject areas for a more holistic approach to education.
- Stayed current with industry trends by attending professional development workshops, conferences, and seminars related to the field of study.
- Maintained accurate records of student performance and attendance, promptly addressing any discrepancies or concerns to ensure all students remained on track for success.
- Established open lines of communication between students and faculty members by organizing regular office hours and being accessible via email for questions or concerns outside of class time.
- Streamlined grading processes with efficient rubrics that ensured consistency in evaluating student work across all sections of a course.
- Implemented innovative instructional strategies to address diverse learning styles within the classroom setting.
- Taught Kinesiology, Anatomy & Physiology, Ideokinesis - Pilates mat, Pilates equipment, Dance Aesthetics Honors, the Human Experience 2 sections, and Jazz technique for majors; Providing instruction to up 310 undergraduate students per year.
- Presenter: Point Park's Dance Teacher Symposium, 10/2005
- Director Conservatory of Dance and Music (community class division) 1995-1996
- International Summer Dance, director 1996, faculty 1994-2011
Dance Teacher
The Ellis School
08.1994 - 06.2011
- Faculty, Dept. of Performing Arts, Grades 3 - 12
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness for concerts and other performances.
- Planned, prepared, and delivered lesson plans introducing students to Pilates technique, yoga, jazz, musical theater, ballet and modern dance techniques.
- Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
- Implemented injury-prevention techniques into daily warm-ups and stretches to promote healthy dancing habits among students.
- Developed a comprehensive dance curriculum Gr. 3-12
- Managed costume design and selection, ensuring appropriate attire for each performance.
- Increased enrollment in the dance program with a new dance company, and composition courses.
Dance Teacher
Mt. Lebanon High School
01.2006 - 06.2006
- Planned, prepared, and delivered lesson plans introducing students to jazz and modern dance techniques.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Guest Artist
Slippery Rock University
01.2001 - 05.2001
- Dance Department, Advanced Jazz Technique for Dance Majors and Minors
- Mentored aspiring artists by sharing insights and experiences, contributing to their professional development.
- Implemented Contemporary Jazz artistic vision to give purpose and meaning.
Dance Teacher
Pittsburgh Youth Ballet
06.1995 - 08.2000
- Organized and led rehearsals for successful company performances, showcasing performers talents and hard work.
- Planned, prepared, and delivered lesson plans introducing students to Jazz Dance techniques, Improvisation, Pilates technique, and Repertory.
- Designed workshops focused on Kinesiology exercise science and injury prevention.
Dance Teacher
The Center For Theatre Arts
08.1998 - 06.1999
- Organized activities to promote learning and increase student enjoyment in Jazz technique and Musical Theatre Stylings/Repertory.
- Choreography for end of year performances.
- Increased enrollment in the dance program through community outreach initiatives, Jitterbug Workshops, and public performances in Mt. Lebanon Schools.
Guest Performer, Community Classes Instructor
The Dance Alloy, Carnegie Community Classes
01.1995 - 08.1996
- Concert Guest Performer with the Dance Alloy
- Community Adult Program - Contemporary Jazz Technique
- Initiated new learning methods, eliminating instructional gaps and improving comprehension for multi - level classes.
Dance Teacher
Julia Richman High School, Talent Unlimited
08.1992 - 06.1993
- Long term Sub, Dept. of Dance and Musical Theatre
- Planned, prepared, and delivered lesson plans introducing students to dance techniques.
- Choreographed, organized and led rehearsals for successful school performances.
- Created auditioned dance company for community performances, including Lincoln Center.
Part Time Instructor
New York University, Department Of Educ., SEHNAP
01.1992 - 05.1993
- Created and developed lesson plans to meet students' needs for a summer intensive non-major Jazz Technique Exploration
- Concert Director - Masters Program
Artistic Director of University Dance Company
Kutztown University
08.1990 - 05.1991
- Oversaw rehearsal schedules, ensuring efficient use of time while maintaining high artistic standards throughout the process.
- Managed auditions and cast selection processes, assembling talented ensembles for production season.
- Choreographer for Performing Dance Portmanteau
- Guided artists in honing their skills, resulting in numerous accolades and recognition for the company.
- Enhanced overall production quality by effectively managing budgets and resources while adhering to deadlines.
- Created innovative advertising campaigns that successfully generated increased brand awareness and recognition on campus and in the community.
Education
Master of Arts - Teaching in Higher Education/Dance
New York University
New York, NY05.1993
Bachelor of Fine Arts - Related Arts/Dance, Theater, Music
Kutztown University of Pennsylvania
Kutztown, PA05.1990
Pilates Certification - Pilates Technique
Physical Mind Institute
New Mexico06.1999
Accomplishments
Cigna Standout Awards: 2022, 2023, 2024
Health Coach Everyday Champions: 2012, 2013, 2014, 2015
Health Coach Cigna Champion Awards: 2012, 2013
1999 grant from the Howard Heinz Endowments
1999 grant from the A. W. Mellon Educational and Charitable Trust Fund of the
Pittsburgh Foundation
1999 grant from LABCO Dance Company
1995 grant from the Pittsburgh Dance Council
1991-1993 Program Scholar Award, New York University, NY
1990 Deane Lenhart Memorial Award, Kutztown University, Pa
Timeline
Implementation Manager
Cigna HealthCare
06.2015 - Current
Health Educator
Cigna HealthCare
10.2011 - 06.2015
Guest Artist
California University Of PA
07.2011 - 08.2011
Dance Teacher
Mt. Lebanon High School
01.2006 - 06.2006
Guest Artist
Slippery Rock University
01.2001 - 05.2001
Dance Teacher
The Center For Theatre Arts
08.1998 - 06.1999
Dance Teacher
Pittsburgh Youth Ballet
06.1995 - 08.2000
Guest Performer, Community Classes Instructor
The Dance Alloy, Carnegie Community Classes
01.1995 - 08.1996
Adjunct Assistant Professor
Point Park University
08.1994 - 08.2011
Dance Teacher
The Ellis School
08.1994 - 06.2011
Dance Teacher
Julia Richman High School, Talent Unlimited
08.1992 - 06.1993
Part Time Instructor
New York University, Department Of Educ., SEHNAP
01.1992 - 05.1993
Artistic Director of University Dance Company
Kutztown University
08.1990 - 05.1991
Master of Arts - Teaching in Higher Education/Dance
New York University
Bachelor of Fine Arts - Related Arts/Dance, Theater, Music
Kutztown University of Pennsylvania
Pilates Certification - Pilates Technique
Physical Mind Institute