Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Schwoegler

Sun Prairie,WI

Summary

Shift Leader at Moka with a proven track record in team leadership and exceptional customer service. Skilled in training and issue resolution, I foster a positive work environment while ensuring safety standards. Committed to enhancing customer experiences and achieving sales goals through effective communication and collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Moka
08.2022 - Current
  • Assisted team in maintaining high standards of safety and cleanliness.
  • Contributed to training new employees on company policies and procedures.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Engaged with customers to provide exceptional service and resolve inquiries.

Sales Associate

Old Navy
10.2023 - 03.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Nursing

University of Wisconsin - Oshkosh
Oshkosh, WI
05-2028

Skills

  • Team leadership
  • Problem-solving
  • Positive attitude
  • Strong verbal and written communication
  • Safety processes and procedures
  • Issue resolution

Certification

  • CNA - Certified Nurse Assistant

Timeline

Sales Associate

Old Navy
10.2023 - 03.2024

Shift Leader

Moka
08.2022 - Current

Bachelor of Science - Nursing

University of Wisconsin - Oshkosh

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