ANDREA SHIPPY
Laurens,SC
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Leasing Agent
Alpha Property LLC
Greenville, SC
10.2025 - Current
- Enhanced customer satisfaction through proactive support and effective problem resolution by greeting clients, addressing concerns, showing units, and swiftly resolving issues.
- Presented lease terms, pricing, and available unit features.
- Processed applications, screenings, and lease paperwork accurately.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Coordinated move-ins, lease renewals, and turnover tasks to maintain occupancy and streamline transitions.
- Managed day-to-day activities involving owners, tenants, vendors and property managers.
- Updated owners on vacancy status, lease signings, renewals, and tenant delinquencies to ensure informed property management.
Retail Banker I
TD Bank
Laurens, SC
02.2020 - 10.2025
- Builds relationships with customers by providing guidance and advice that fits the customers' needs.
- Cross-trained to perform teller transactions, open accounts, and manage inbound and outbound calls for the store.
- Contributed to business objectives by enhancing service goals.
- Supported compliance efforts by actively participating in audit processes to meet bank standards.
- Resolved complex situations and communicated critical issues to management.
Assistant Community Manager
NHE Property Management
Greenville, SC
10.2017 - 02.2020
- Maintained high income and occupancy levels through proactive tenant relations.
- Ensured tenant satisfaction through prompt responses to concerns and fostering a strong sense of community.
- Converted inquiries into tours at high rates, fielding telephone, email, and in-person requests with persuasive communication style and strong sales abilities.
- Maintained accurate, current accounts by diligently pursuing all rental payments.
- Coordinated timely payments and resolved project issues with vendors.
- Served fast-paced office by skillfully handling all administrative and accounting/payroll needs.
- Conducted move-out walkthrough inspections to inform vacating tenants of potential repair or cleaning costs.
Education
Associate of Business Administration - Business Administration
Piedmont Technical College
Greenwood, SC 01.2016 - 12.2018
Skills
- Lease administration
- Tenant Screening
- Property Management
- Customer Service/Sales
- Scheduling
- Coordination
- Task Prioritization
- Microsoft Word/Excel
- Critical Thinking
- Team leadership
Timeline
Leasing Agent
Alpha Property LLC
10.2025 - Current
Retail Banker I
TD Bank
02.2020 - 10.2025
Assistant Community Manager
NHE Property Management
10.2017 - 02.2020
Associate of Business Administration - Business Administration
Piedmont Technical College
01.2016 - 12.2018