Andrea Soriano
Carrollton,TX
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Additional Information
Technical: Google docs, Microsoft word, Powerpoint, Shopify
Languages: Bilingual and fluent in both spanish and english
Eligibility: (USPR) Eligible to work in the U.S with no restrictions
Overview
3
3
years of professional experience
Work History
Sales Associate
Odonata Boutique
Plano, TX
01.2023 - Current
- Greeted customers to determine wants or needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers and provided exceptional customer service
- Manage social media to promote new arrivals and promotions
- Clean shelves, counters and tables to maintain organized store.
- Process transactions using a point-of-sale system.
Sales Manager
Luxe Boutique
Plano, TX
03.2022 - 12.2022
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Managed store sales and manged the social media to best market our new products and promotions.
- Ensured 100% customer satisfaction by providing suggestions and a great store experience.
Receptionist
American Pup Culture
Lewisville, TX
05.2021 - 08.2021
- Greeted customers, answered general questions and directed to appropriate locations.
- Made appointments for grooming, daycare, and boarding
- Ensured 100% customer satisfaction by providing the best customer service
Education
Bachelor of Arts - Business Administration
Texas Woman's University
Denton, TX12-2024
Skills
- Product Sales
- Business Development
- Customer Needs Assessment
- Payment Processing
- Problem-Solving
- Retail Store Operations
- Client Service
Websites
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Odonata Boutique
01.2023 - Current
Sales Manager
Luxe Boutique
03.2022 - 12.2022
Receptionist
American Pup Culture
05.2021 - 08.2021
Bachelor of Arts - Business Administration
Texas Woman's University