Andrea Steinhurst
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Detroit Fish House
11.2017 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Developed unique events and special promotions to drive sales.
Server, Banquet Server, Bartender
Steiny's Restaurant And Banquet Hall
03.2013 - 08.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
Bachelor of Arts - English Literature
Macomb Community College
Warren, MI05.2021
Skills
- Patron Satisfaction
- Brand Standards Promotion
- Thorough Knowledge of Product
- Mentoring
- Safe Work Practices
- Calm and Pleasant Demeanor
- Customer Assistance
- Goals and Performance
- Professional Relationships
Timeline
Restaurant Manager
Detroit Fish House
11.2017 - Current
Server, Banquet Server, Bartender
Steiny's Restaurant And Banquet Hall
03.2013 - 08.2019
Bachelor of Arts - English Literature
Macomb Community College