Hi, I’m
Andrea Stoker
Chief Operating Officer
Centennial,CO
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
18
years of professional experience
1
Certification
Work History
STAR InstituteCentennial, CO
Chief Operating Officer
10.2018 - Current
Job overview
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Developed and implemented recommendations for service improvement.
- Managed crisis response to minimize potential negative impacts on company.
- Managed financial, operational and human resources to optimize business performance.
- Oversaw business-wide changes to modernize procedures and organization.
STAR InstituteGreenwood Village, CO
Administrative Director
01.2011 - 10.2023
Job overview
- Prepared budgets with forecasts and projections.
- Led, directed, managed and mentored administrative staff members.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Created and updated records and files to maintain document compliance.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
STAR InstituteGreenwood Village, CO
Assistant Director
01.2011 - 12.2015
Job overview
- Created and updated records and files to maintain document compliance.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Trained and mentored new employees on business practices and operations.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Led teams of up 30 personnel, supervising daily performance as well as training and improvement plans.
STAR CenterGreenwood Village, CO
Program Coordinator
07.2005 - 12.2010
Job overview
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Provided ongoing direction and leadership for program operations.
- Developed program marketing and outreach strategies to increase awareness and attract new participants.
- Developed and maintained relationships with external partners to facilitate program operations.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Education
University of Arizona
from Merchandising And Marketing
University Overview
- Pi Beta Phi Member
Skills
Operations oversight
Certification
Embodied Presence Leadership Training
Volunteer Work
- Boy Scouts of America - Popcorn Kernel, Merit Badge Coordinator
- Habitat for Humanity: chaired committee that raised funds for a home build, raised funds and organized a luncheon to feed 500+ volunteers
- United Methodist Women Board Secretary
Timeline
Embodied Presence Leadership Training
06-2022
Chief Operating Officer
STAR Institute
10.2018 - Current
Administrative Director
STAR Institute
01.2011 - 10.2023
Assistant Director
STAR Institute
01.2011 - 12.2015
Program Coordinator
STAR Center
07.2005 - 12.2010
University of Arizona
from Merchandising And Marketing